Escape Room Game Master - Guest Experience (Part-Time)

Puzzle Effect - BCR Developments, LLC.; Bend (OR); On-site; USD 17,908 - 24,796; Part time

Job summary

Puzzle Effect in Bend, OR is seeking a friendly Game Master for part-time shifts in our escape room venue. You will greet guests, explain the game, monitor play, and reset rooms between groups to ensure a smooth experience.

We train you—no escape room experience needed. You’ll work nights, weekends and holidays for 15–20 hours weekly, focusing on customer service, teamwork, safety, and keeping rooms clean and welcoming.

Qualifications

• High school diploma or GED (preferred).
• At least 1 year of customer service experience (preferred).
• Friendly and good with people.
• Good at talking and listening.
• Works well in a busy environment.
• Pays attention to details.
• Likes working as part of a team.
• No escape room experience needed - we will train you.

Responsibilities

• Greet customers with a smile and help them check in.
• Help guests sign waivers.
• Explain the game rules and answer questions.
• Watch games on cameras and give hints when needed.
• Reset rooms quickly and correctly after each game.
• Fix small problems with games or equipment.
• Keep rooms clean and safe.
• Take bookings, payments, and customer photos.
• Share fun moments on social media.
• Help open and close the store.
• Follow all safety rules and company policies.
• Learn about our games and be ready to help customers.

Skills

Customer service

Communication

Teamwork

Attention to detail

Willing to be trained

Education

High school diploma or GED (preferred)

Job description

Puzzle Effect in Bend, OR is seeking a friendly Game Master for part-time shifts in our escape room venue. You will greet guests, explain the game, monitor play, and reset rooms between groups to ensure a smooth experience.

We train you—no escape room experience needed. You’ll work nights, weekends and holidays for 15–20 hours weekly, focusing on customer service, teamwork, safety, and keeping rooms clean and welcoming.