ES Eligibility Specialist / 61013940

State of South Carolina; Newberry (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long-term disability

Life insurance

Vacation 15 days

Sick leave 15 days

13 holidays

Paid parental leave

Retirement plan

Job summary

South Carolina Department of Social Services seeks an Eligibility Specialist I to support the Economic Services division in Newberry County. The role focuses on processing SNAP, TANF, ESAP, and SCCAP applications, conducting interviews, and determining eligibility to steadily assist families and individuals.

You will maintain confidential records, participate in trainings, and ensure accurate reporting of client activities while supporting safeguarding of PII and agency systems.

Qualifications

• High School Diploma and relevant program experience in clerical administration, social work, correctional administration, and general business administration.

Responsibilities

• Conduct a minimum of 15 quality interviews per day for SNAP, TANF, ESAP applications and renewals.
• Process SNAP, TANF, ESAP, and SCCAP applications and/or recertifications by determining eligibility and authorizing benefits.
• Maintain case records and files in agency systems with confidentiality and accuracy; document client activities in SCOSA.
• Identify and document overpayments; make referrals to the Benefit Integrity Unit; prepare for Fair Hearings and attend hearings as directed.
• Participate in required trainings and meetings; safeguard PII and agency networks.

Skills

Interviewing

Education

High School Diploma and relevant program experience

Job description

Posting number: 192874

Department: Department of Social Services

Division: County Office-Newberry

Job classification: Eligibility Specialist I

Posting type: Open

Categories: Community Services, Health Services, Social Services, Human Services, Community and Social Services

Summary

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the
South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The ES Eligibility Specialist provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes ESAP (Elderly Simplified Application Project) and SCCAP (South Carolina Combined Application Project), and TANF (Temporary Assistance for Needy Families) programs in the Economic Services Division in the county office to help restore or improve customer financial stability.

• Conduct a minimum of 15 quality interviews per day to include both phone and/or face-to-face interviews for SNAP, TANF, and ESAP applications and SNAP and/or TANF renewals.

• Processes all SNAP, TANF, ESAP, and SCCAP applications and/or recertification's by determining eligibility and authorizing benefits if applicable.

• Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits.

• Identifies and documents over payments and makes at least three (3) possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings and attends hearings as directed.

• Participates in all Economic Services required trainings and supervisory and/or staff meetings as required.

• Ensures personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed. Protects the agency networks and applications by safeguarding systems, equipment, and data.

• Performs Red Cross shelter duty or other emergency shelter duty/services as directed.

• Performs other related duties as required.

Examples of duties

High School Diploma and relevant program experience in clerical administration, social work, correctional administration, and general business administration.
Associate Degree or higher may be submitted for the required program experience.

Supplemental information

This application for employment with the SC Department of Social Services must be completed in its entirety.A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Newberry County