REPOST ES Eligibility Case Manager / 61012743

State of South Carolina; South Carolina; On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health, Dental, Vision

Long Term Disability

Life Insurance for Employee, Spouse, &

15 days annual leave

15 days sick leave

13 paid holidays

Paid Parental Leave

State Retirement Plan

Deferred Compensation

Job summary

The South Carolina Department of Social Services is seeking an ES Eligibility Case Manager to deliver services under SNAP, TANF, ESAP and SCCAP in the Economic Services Division, with the goal of restoring or improving customers' financial stability.

Duties include interviewing clients, processing applications, maintaining confidential files, and ensuring accuracy in documentation; a high school diploma and 1 year of related experience are required; an Associate degree or higher may substitute.

Qualifications

• High School Diploma and at least 1 year experience in Economic Services programs.
• Associate degree or higher may substitute for required program experience.
• Valid driver's license and access to a motor vehicle may be required.

Responsibilities

• Performs eligibility determinations and authorizes benefits when applicable.
• Conducts required interviews (phone or in-person) for SNAP/TANF/ESAP.
• Processes applications and renewals and maintains confidential case records.
• Documents activity in agency systems and protects client data.

Skills

Interviewing skills

Attention to detail

Data entry and record-keeping

Education

High School Diploma

Associate Degree or higher

Job description

Special Notice: This is a REPOST -- Previous applicants need not re-apply for this position.

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The ES Eligibility Case Manager provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes ESAP (Elderly Simplified Application Project), SCCAP (South Carolina Combined Application Project), and TANF (Temporary Assistance for Needy Families) programs in the Economic Services Division in the county office to help restore or improve customer financial stability.
• Conducts a minimum of 15 quality interviews per day to include both phone and/or face-to-face interviews for SNAP, TANF, and ESAP applications and SNAP and/or TANF renewals.
• Processes all SNAP, TANF, ESAP, and SCCAP applications and/or recertification's by determining eligibility and authorizing benefits if applicable.
• Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits.
• Identifies and documents over payments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings and attends hearings as directed.
• Participates in all Economic Services required trainings and supervisory and/or staff meetings as required.
• Ensures personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed. Protects the agency networks and applications by safeguarding systems, equipment, and data.
• Performs Red Cross shelter duty or other emergency shelter duty/services as directed.
• Performs other related duties as required.

A High School Diploma and at least one (1) year experience in Economic Services programs.

An Associate Degre or higher may be substituted for required program experience.

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Darlington County