ES Eligibility Case Manager / 61013474

State-of-South-Carolina; South Carolina; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

15 days annual leave

15 days sick leave

13 paid holidays

Paid Parental Leave

State Retirement Plan

Deferred Compensation

Job summary

South Carolina Department of Social Services is seeking an ES Eligibility Case Manager to support the administration of SNAP and TANF within the Economic Services Division. The role focuses on interviews, certifications, and case processing to help restore financial stability for families and individuals.

The position requires a High School Diploma with experience in Economic Services, or an Associate Degree with related experience; a Bachelor's Degree can substitute for all or part of the

Qualifications

• High School Diploma and at least three (3) years of experience in Economic Services Programs.
• Associate Degree and one (1) year of experience in Economic Services Programs.
• Bachelor's Degree or higher may be substituted for all or part of the work requirements.

Responsibilities

• The ES Eligibility Case Manager performs general work duties related to the administration of SNAP and TANF programs in the Economic Services Division to help restore or improve customer financial stability.
• Conducts quality SNAP /TANF interviews by using agency policy and procedures. Completes both face to face and phone interviews as assigned and will complete SNAP/TANF re-certifications and renewals.
• Processes accurately SNAP /TANF applications, renewals, re-certifications by following DSS policy and procedures.
• Identifies and properly code and refer applicants to the work program for ABAWD and E&T.
• Processes system generated alerts for the county of residence as well as individual caseload alerts.
• Identifies and document over-payments and make referrals to the Benefit Integrity Unit, prepare supporting documents for Fair Hearings and represent the agency in Fair Hearings.
• Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Prepares reports as requested by supervisor or otherwise required and follows program policy and procedures.
• Performs Red Cross shelter duty or other emergency shelter duty/services as directed including DSNAP.

Education

High School Diploma

Associate Degree

Bachelor's Degree substitution

Job description

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The ES Eligibility Case Manager performs general work duties related to the administration of SNAP and TANF programs in the Economic Services Division to help restore or improve customer financial stability.
• Conducts quality SNAP /TANF interviews by using agency policy and procedures. Completes both face to face and phone interviews as assigned and will complete SNAP/TANF re-certifications and renewals.
• Processes accurately SNAP /TANF applications, renewals, re-certifications by following DSS policy and procedures.
• Identifies and properly code and refer applicants to the work program for ABAWD and E&T.
• Processes system generated alerts for the county of residence as well as individual caseload alerts.
• Identifies and document over-payments and make referrals to the Benefit Integrity Unit, prepare supporting documents for Fair Hearings and represent the agency in Fair Hearings.
• Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Prepares reports as requested by supervisor or otherwise required and follows program policy and procedures.
• Performs Red Cross shelter duty or other emergency shelter duty/services as directed including DSNAP.

High School Diploma and at least three (3) years of experience in Economic Services Programs.

Associate Degree and one (1) year of experience in Economic Services Programs.

Bachelor's Degree or higher may be substituted for all or part of the work requirements.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Horry County