ERP Systems Analyst II: Automation & Support

Ccsnh; New Hampshire; Remote; USD 65,000 - 90,000; Full time

Job summary

The Community College System of New Hampshire (CCSNH) System Office seeks an IT professional to provide technical support for the ERP environment, including products, systems, applications, and infrastructure, to ensure availability and reliability across CCSNH colleges.

Responsibilities include supporting ERP servers, job scheduling, secure file transfer, integrations, monitoring, troubleshooting, scripting and automation, and coordinating with vendors and ERP teams to maintain operations.

Qualifications

• Bachelor’s degree in information technology or related field with at least 15 IT credits; additional education may substitute for work experience.
• Four (3) years' IT experience as an IT technician or programmer; additional work experience may substitute for education.
• Associate’s degree in IT with at least 15 IT credits; four (5) years' experience may substitute education.

Responsibilities

• Provide technical support for the ERP environment and related products, systems, and infrastructure.
• Support ERP-related servers, operating systems, production services, scheduling, secure file transfer, integrations, monitoring, and troubleshooting.
• Develop, modify, maintain scripts, automation, code, and utilities to support ERP operations and infrastructure.
• Coordinate with vendors and internal teams to resolve ERP issues and implement improvements.
• Document procedures and support processes for ERP products and related infrastructure.

Skills

ERP systems

Scripting

Automation

Monitoring

Troubleshooting

Job scheduling

Data exchange

System administration

Vendor coordination

Python/PowerShell

Education

Bachelor’s degree in IT (15 IT credits)

Associate’s degree in IT (15 IT credits)

Tools

Windows/Linux servers

SQL databases

Secure file transfer (SFTP)

Monitoring tools

Job description

The Community College System of New Hampshire (CCSNH) System Office seeks an IT professional to provide technical support for the ERP environment, including products, systems, applications, and infrastructure, to ensure availability and reliability across CCSNH colleges.

Responsibilities include supporting ERP servers, job scheduling, secure file transfer, integrations, monitoring, troubleshooting, scripting and automation, and coordinating with vendors and ERP teams to maintain operations.