ERP Systems Analyst

Dümmen Orange; Columbus (OH); Presencial; USD 70.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Adaptive working hours

Competitive base salary and benefits

Company-matched 401(k)

Generous PTO and holidays

Descripción de la vacante

Dümmen Orange is seeking a mid-level ERP Systems Analyst to support our PAT Horticulture Software across North America and globally. The role is ideally based in Columbus, OH, with flexibility for qualified candidates in other US regions.

You will join a cross-border IT team located in the US, the Netherlands, and Germany, driving optimization, integration, and lifecycle maintenance of our core ERP ecosystem. Strong SQL, project coordination, and communication skills are essential.

Formación

• Bachelor’s degree in IT, Business Information Systems, or related discipline.
• Minimum of 3 years of experience supporting live ERP environments.
• Experience with PAT Horticulture Software or other Agribusiness ERP platforms is a plus.

Responsabilidades

• Provide application support for the Americas region and triage incidents.
• Identify bottlenecks and implement continuous improvements in the ERP ecosystem.
• Document and configure horticultural workflows within the ERP.
• Maintain integration with external finance, HR, or climate-control software.
• Conduct QA testing on feature updates and facilitate UAT.
• Manage EDI pipelines linking ERP with customers.

Conocimientos

ERP knowledge

SQL queries

Project coordination

Bug tracking

Business process modeling

Analytical mindset

English communication

Educación

Bachelor’s degree in IT / related field

Herramientas

PAT Horticulture Software

SQL databases

Descripción del empleo

As our organization grows and flourishes, our IT infrastructure must continuously evolve to support our operations. We are seeking a mid-level ERP Systems Analyst to join our international IT department. This position is ideally based out of Columbus, OH, though flexibility exists for highly qualified candidates located in other US regions.

In this role, you will be a key driver in supporting, safeguarding, and continuously enhancing our PAT Horticulture Software—our core live ERP ecosystem—across our North American and global sales and production entities. You will join a collaborative, cross-border IT team located across the United States, the Netherlands, and Germany.

Tasks & Responsibilities

• Application Support & Triaging (Americas): Serve as the dedicated point of contact for the American region to provide robust application support, troubleshoot system behavior, and resolve both technical and functional incidents for regional users.
• System Optimizations & Enhancements: Identify operational bottlenecks, translate complex business requirements into technical system modifications, and implement continuous improvements within the PAT ecosystem.
• Process Alignment: Partner with cross-functional business leads to document, refine, and configure specialized horticultural workflows (e.g., crop cycle management, production forecasting, inventory, and logistics) within the ERP.
• Integration & Lifecycle Maintenance: Monitor, maintain, and safeguard our interconnected application landscape, helping interface PAT seamlessly with external finance, HR, or climate-control software.
• Quality Assurance & Testing: Perform rigorous technical IT testing on supplier-delivered feature updates and hotfixes, and facilitate User Acceptance Testing (UAT) alongside key business users.
• EDI Pipeline Management: Set up, monitor, and optimize Electronic Data Interchange (EDI) pipelines linking our ERP system to new and existing commercial retail customers.
• Collaboration & Alignment: Travel occasionally (including domestic travel to regional facilities and occasional international trips to our headquarters in the Netherlands) to ensure deep alignment with business stakeholders and IT colleagues.

Required Experience and Education

• Experience & Education: Bachelor’s degree in IT, Business Information Systems, or a related discipline, with a minimum of 3 years of relevant experience supporting and enhancing live ERP environments.
• ERP Domain Knowledge: Prior experience supporting or using PAT Horticulture Software is highly advantageous. Alternatively, deep experience with comparable Agribusiness ERP platforms (e.g., Mprise Agriware, Microsoft Dynamics, SAP, Sage) combined with green-sector supply chain knowledge will be considered.
• Technical Proficiency: Hands-on experience writing Oracle or Microsoft SQL queries; strong capability in analyzing database schemas and checking data integrity.
• Methodology: Proven background in project coordination, bug tracking, and functional business process modeling.
• Mindset: Strong analytical framework balancing a strategic "helicopter view" of corporate operations with strict attention to technical details.
• Communication: Exceptional interpersonal and English communication skills tailored for cross-functional collaboration with international stakeholders.
• Location & Eligibility: Must be based in the United States (preferably Columbus, OH) and legally authorized to work in the US without requiring visa sponsorship.

What We Offer

• Adaptive working hours with a strong preference for the successful candidate to live in Central.
• Competitive base salary and benefits package.
• Company-matched 401(k) retirement savings plan.
• Generous paid time off (PTO) and paid holidays.

Candidates must be US-based with a strong preference for those residing in Central Ohio.