ERP System Administrator

tpcengineeringholdingsllc; United States; Remote; USD 100,000 - 105,000; Full time

Benefits offered by this job

Base salary paid

Job summary

TPC Engineering Holdings LLC is seeking a hands-on Epicor ERP Administrator to support manufacturing, finance, and quality ops across multiple instances. You will work within an established ERP team, partnering with developers, infrastructure, and end users.

Responsibilities include provisioning users, security, deploying BAQs/BPMs, applying patches, maintaining SQL Server, SSRS, and Power BI integrations, and creating documentation.

Qualifications

• 3+ years ERP and BI administration experience.
• Must be a U.S. Person per ITAR definition.
• 4+ years Epicor ERP administration experience; E10 or Kinetic preferred.
• Experience with multi‑company configurations and security.

Responsibilities

• Provision and manage user accounts, security groups, permissions, menus, licenses, and multi‑company configurations.
• Triage, troubleshoot, and resolve end‑user issues; escalate complex development work to the application development team.
• Deploy BAQs, BPMs, dashboards, and Application Studio layers across development, pilot, and production environments.
• Administer the ERP ticketing system; log, prioritize, and report requests; coordinate project management for new module rollouts.
• Maintain Epicor environments, SQL Server databases, task agents, SSRS, and integrations; coordinate patching and refreshes with hosting partners.
• Monitor system health, support nightly backups, and ensure smooth operation of scheduled processes and external database integrations.
• Create and maintain documentation and end‑user training materials.

Skills

BAQs

BPMs

Dashboards

Application Studio

SSRS

Power BI

SQL

REST API

Python

PowerShell

Multi-company administration

Education

Associate's degree in Information Systems or CS

Tools

Data Management Tool (DMT)

Solution Workbench

Power BI (BI tool)

Job description

Role overview

Serve as a dedicated administrator for a business-critical Epicor ERP platform that supports manufacturing, finance, and quality operations across multiple company instances. This is a hands-on system administration role embedded in an established ERP team, partnering closely with application developers, infrastructure staff, and end users across the business.

Responsibilities

• Provision and manage user accounts, security groups, field and method-level permissions, menus, licenses, and multi-company configurations
• Triage, troubleshoot, and resolve day-to-day end-user issues, escalating complex development work to the application development team
• Deploy customizations, BAQs, BPMs, dashboards, and Application Studio layers across development, pilot, and production environments using Solution Workbench
• Administer the ERP ticketing system by logging, prioritizing, tracking, and reporting on requests, and coordinate project management for new module rollouts
• Maintain Epicor application environments, SQL Server databases, task agents, SSRS, and integrations, coordinating patching, upgrades, and refreshes with hosting partners
• Monitor system health, support nightly backups, and ensure smooth operation of scheduled processes and external database integrations
• Create and maintain documentation, end-user training materials, and standard operating procedures while driving continuous improvement

Requirements

• Associate's degree in Information Systems, Computer Science, or a related field, or equivalent hands-on ERP and BI administration experience (3+ years)
• Must be a U.S. Person as defined under ITAR (22 CFR 120.62)
• 4+ years of hands-on Epicor ERP administration experience, with E10 or Kinetic strongly preferred
• Experience managing data loads for new Epicor implementations using the Data Management Tool (DMT)
• Experience with user security, menu maintenance, and multi-company administration in a manufacturing, engineer-to-order, or configure-to-order environment
• Proficiency reading, troubleshooting, and deploying BAQs, UBAQs, BPMs, dashboards, Application Studio customizations, SSRS reports, DMT solutions, and Power BI
• Strong SQL and REST API integration skills, with scripting and automation (Python, PowerShell) as a plus
• Working understanding of ITAR and CMMC 2.0 compliance in an ERP context

Nice to have

• Familiarity with hosted or managed Epicor environments in GCCH
• Project management experience with ERP module implementations
• Familiarity with the Plan-Do-Check-Act cycle

Benefits and work setup

• Base salary range of $100,000 to $105,000 USD
• Office-based work environment with prolonged sitting and a low-noise setting