ERP System Admin

Vika Talent Solutions; San Jose (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

Vika Talent Solutions is seeking an experienced ERP specialist to serve as the point of contact for ERP users in the United States and Europe, resolving issues from access configuration to reports. You will coordinate with ERP vendors for problem resolution and updates, and oversee daily user support, maintenance, and security tasks.

This role also focuses on improving operations through ERP usage, ensuring data accuracy and governance, managing data imports and reporting with Power BI or

Qualifications

• BSc in Computer Science or related discipline; experience with IFS ERP preferred.
• 5–15 years hands-on ERP/CRM or IT systems experience with users in Finance, Manufacturing, Distribution or Supply Chain.
• Experience in ERP-enabled business processes in Finance, Supply Chain, Manufacturing, etc.
• DB administration, data analysis, scripting or system integration experience.
• Proficient in SQL; working knowledge of Oracle and MS SQL Server.
• Excellent communication, coordination and project management skills.

Responsibilities

• Serve as point-of-contact for ERP users in the US and Europe to resolve system issues, from access to reports.
• Point-of-contact with ERP vendor to manage technical issue resolution and system updates.
• Respond to daily user issues, maintain ERP system, and manage user access and security updates.
• Identify opportunities to improve operations through ERP usage or integration.
• Adopt best practices for data accuracy, security and governance of the ERP system.
• Manage data imports and reporting within or using Power BI or other tools.
• Take users' inputs and translate them into system configurations and solution plans.
• Diagnose and resolve system issues to maintain operational continuity and performance.

Skills

ERP systems

SQL

Data analysis

Scripting

System integration

Power BI

Communication

Project management

Education

BSc in Computer Science

Tools

Oracle

Microsoft SQL Server

Job description

• Work as point-of-contact for ERP system users in the US and Europe to solve system issues ranging from system access configuration to reports generation, and user training.
• Work as point of contact for ERP vendor to manage technical issue resolution, system updates
• Respond and manage daily user issues in using ERP system, responsible for ERP system maintenance and updates, and user access and security updates.
• Help identify opportunities to improve operations through better and more use of ERP system or its integration.
• Study and adopt best practice for data accuracy, security and governance for the ERP system.
• Well manage data imports and reporting within or using other tools (i.e. Power BI).
• Take users inputs to analyze and translate them into system configurations and solutions plans.
• Diagnose and resolve system issues to maintain operational continuity and performance.

Skills And Qualifications

• BSc in Computer Science or a related discipline. Experience with IFS ERP is a plus.
• 5 to 15 years of hands‑on experience with ERP, CRM, or other IT systems with users in Finance, Manufacturing or Distribution, or Supply Chain.
• Experienced in ERP-enabled business processes in Finance, Supply Chain, Manufacturing etc.
• Experienced in DB administration, data analysis, scripting or system integration.
• Proficient in SQL, working knowledge of Oracle and Microsoft SQL Server DB.
• Excellent communication, coordination and project management skills.

IT experience in high-tech or Semiconductor industry is a plus.