ERP Subject Matter Expert (SME)

Barnes Aerospace; East Granby (CT); On-site; USD 110,000 - 150,000; Full time

Job summary

Barnes Aerospace is hiring an ERP Subject Matter Expert to lead the site's ERP initiatives and act as the bridge between operations and IT. You will drive data consolidation, process standardization, and user training across manufacturing functions.

The role requires 5+ years in ERP in manufacturing, experience with ERP data management, and a track record of training users and driving adoption. Join a team focused on operational excellence and continuous improvement.

Qualifications

• 5+ years of experience supporting ERP systems in manufacturing.
• Experience as ERP SME, Business Systems Analyst, Functional Lead, or similar role.
• Strong understanding of manufacturing operations: BOMs, routings, production planning, inventory, QA, shop floor control.
• Experience with data governance, data migration, validation, and user training.

Responsibilities

• Serve as the site’s primary ERP SME and business process expert.
• Lead ERP data cleansing, validation, migration, and governance activities.
• Support ERP implementation, optimization, and ongoing improvements.
• Configure and maintain ERP processes to meet manufacturing requirements.
• Develop and standardize business processes, workflows, and system procedures.
• Create user guides, training materials, and work instructions.
• Deliver ERP training and support to end users across departments.
• Act as liaison between business users, IT, and external partners.
• Support system testing, UAT, and deployment activities.
• Collaborate with analytics teams to validate ERP data and BI initiatives.
• Monitor ERP adoption and identify data quality and efficiency improvements.
• Champion continuous improvement initiatives for ERP effectiveness.
• Provide day-to-day functional support and troubleshooting.

Skills

ERP expertise

Training skills

Data analysis

Communication

Process improvement

Leadership

Tools

Power BI

Job description

Barnes Aerospace is seeking an experienced ERP Subject Matter Expert (SME). This individual will support a business transformation initiative and serve as the site's functional ERP expert, helping optimize business processes, improve data integrity, support users across multiple departments, and drive ERP adoption across the organization.

The ideal candidate will bring hands-on experience supporting ERP systems within a manufacturing environment and will act as the bridge between business operations and technology. While experience with Infor SyteLine is highly preferred, candidates with expertise in other manufacturing ERP platforms such as SAP, Oracle, Epicor, Microsoft Dynamics, QAD, or similar systems are encouraged to apply.

Position Summary

The ERP SME will play a key role in ERP data consolidation, validation, process standardization, user training, and system optimization. This individual will work closely with Operations, Supply Chain, Engineering, Quality, Finance, IT, and project stakeholders to ensure the ERP system effectively supports business objectives and operational excellence.

Key Responsibilities

• Serve as the site's primary ERP Subject Matter Expert (SME) and business process expert.
• Lead ERP data cleansing, validation, migration, and governance activities to establish and maintain a reliable source of business data.
• Support the implementation, optimization, and ongoing enhancement of ERP functionality.
• Configure and maintain ERP processes to align with operational and manufacturing requirements.
• Develop, document, and standardize business processes, workflows, and system procedures.
• Create and maintain user guides, training materials, and work instructions.
• Deliver ERP training and provide ongoing support to end users across multiple functional areas.
• Act as the primary liaison between business users, project teams, IT, and external implementation partners.
• Support system testing, user acceptance testing (UAT), and deployment activities.
• Collaborate with reporting and analytics teams to validate ERP data and support business intelligence initiatives.
• Monitor system adoption and identify opportunities to improve data quality, efficiencies, and user experience.
• Champion continuous improvement initiatives that enhance system effectiveness and streamline business processes.
• Provide day-to-day functional support and troubleshooting for ERP users.

Qualifications

• 5+ years of experience supporting ERP systems in a manufacturing environment.
• Experience serving as an ERP Subject Matter Expert, Business Systems Analyst, Functional Lead, Business Process Owner, or similar role.
• Strong understanding of manufacturing operations, including:
• Production Planning
• Inventory Management
• Purchasing
• Bills of Material (BOMs)
• Routings
• Quality Systems
• Shop Floor Control
• Experience with ERP data management, validation, and process improvement.
• Proven ability to train users, facilitate workshops, and drive adoption of new systems and processes.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills with the ability to collaborate across Operations, Engineering, Supply Chain, Finance, IT, and leadership teams.

Preferred Qualifications

• Experience with Infor SyteLine (CSI).
• Experience supporting ERP implementations, upgrades, or data migrations.
• Aerospace, defense, or other highly regulated manufacturing experience.
• Experience with Power BI or other reporting and analytics tools.
• Knowledge of master data governance and continuous improvement methodologies.