ERP Product Owner/Program Manager #JR100402

City of Peoria, Arizona; Peoria (AZ); On-site; USD 110,000 - 165,000; Full time

Benefits offered by this job

Paid Holidays

Arizona State Retirement System

Paid Vacation

Job summary

The City of Peoria, Arizona is seeking an experienced ERP Product Owner to manage the City’s ERP platform and lead a small, capable systems team. This hands-on leadership role blends strategic planning with practical execution to optimize Workday Financials, Payroll and HCM and to deliver measurable value for HR, Finance, and the broader organization.

The ERP Product Owner will guide the platform roadmap, oversee configuration, security, reporting, upgrades, and future Workday modules.

Qualifications

• Bachelor’s degree required; education equivalency possible with related experience.
• Minimum five years progressive professional experience in system administration, configuration, or business system analysis with at least two years in a leadership role.

Responsibilities

• Oversee the ERP platform (Workday) and drive the product roadmap.
• Lead a small team of three analysts providing system support and enhancements across departments.
• Translate organizational needs into effective ERP solutions and ensure platform delivers value.
• Manage configuration, security, integrations, reporting, upgrades and future Workday modules.
• Act as liaison between technology and business operations to support city goals.

Skills

Leadership experience

Strategic thinking

Team management

Education

Bachelor’s degree in computer science, information systems, business administration, change management or related field

Tools

Workday (HCM, Payroll, Financials)

Job description

Education

• Bachelor’s degree in computer science, Information Systems, Business Administration, Change Management or related field
• Education Equivalency: Related experience in excess of the requirement below may substitute on a year for year basis for the education.

Minimum Requirements

• Bachelor’s degree in computer science, Information Systems, Business Administration, Change Management or related field
• Education Equivalency: Related experience in excess of the requirement below may substitute on a year for year basis for the education.

Experience

• Minimum of five years progressively responsible professional experience in system administration, configuration, or business system analysis with a minimum of two years’ experience in a supervisor or leadership role.

PREFERRED/DESIRABLE QUALIFICATION(s)

• Experience with Workday, specifically HCM, Payroll and Financials
• Experience in a municipal or government setting.
• Experience in ERP/IT governance and change-control processes
• Experience leading cross-functional teams where functional resources do not directly report the to the position.
• Experience managing ERP vendors, consultants, contacts, or external support resources.
• Experience with ERP implementation, stabilization, optimization or major system transformation initiatives.
• Experience managing ERP programs and projects

Tell me more…..

The City of Peoria is seeking an experienced, hands‑on and strategic Product Owner to manage the City’s enterprise resource planning (ERP) platform and lead a small, highly capable systems team. This is a working manager role—ideal for someone who thrives on both doing the work and leading the way in driving the continued success, optimization and transformation of the City’s ERP environment.

The City of Peoria recently implemented Workday Financials, Payroll and Human Capital Management, and is continuing to build and optimize the platform to meet the needs of a growing organization. This position will play a key role in ensuring Workday delivers meaningful, measurable value across Human Resources, Finance and the broader organization.

The ERP Product Owner will oversee the platform’s product roadmap and drive ongoing optimization, including system configuration, security, integrations, reporting, upgrades, break/fix support and the implementation of future Workday modules. The position will serve as a key liaison between technology and business operations, translating organizational needs into effective system solutions and ensuring the ERP platform continues to support the City's strategic goals.

The ERP team is housed within the City Manager’s Office and supports an organization of more than 1,300 full‑time employees. The Manager will lead a small team of three analysts who provide system support and assistance to departments across the organization. The team is responsible for troubleshooting and resolving system issues, developing reports, supporting upgrades and enhancements, assisting with system functionality and configuration, and helping implement future modules and capabilities.

This is an opportunity for an experienced ERP or enterprise systems professional to play a significant role in shaping the City’s technology environment while leading a team that directly supports critical business operations.

This position will report to a Deputy City Manager and will be at the helm of a dedicated team, guiding ERP Analysts to success.

To view the full job description, work environment and physical demands.

Why Peoria?

Recently voted the #1 place, to live, work and play, Peoria is a community you can be proud to work for. Take a look at the great benefits offered to eligible employees.

About Peoria

The City of Peoria, AZ is a thriving city in the Northwest Valley that provides excellent municipal services to our community. Recently named by AZ Big Media as the Best Place to Live, Work, and Play, we are committed to maintaining the level of service to our residents to sustain and enhance the lives and culture of Peoria.

If you are passionate about providing excellent service through anticipating our community's needs, creating partnerships, promoting sustainability, and embracing diversity, then #PeoriaisthePlace for you!

Get an inside look at the Culture of Peoria

We are PEORIA!

Professional, Ethical, Open, Responsive, Innovative, Accountable

An Equal Employment Opportunity Agency.

Peoria es una Agencia de Igualdad de Oportunidad de Empleo.

• Paid Holidays (12 days per year)
• Paid Vacation
• Paid Sick leave
• Personal Leave
• Bereavement Leave
• Benefits Presentation 2026
• Arizona State Retirement System
• Public Safety Retirement System
• Deferred Compensation Program
• Major Medical insurance (PDF)
• Employer Provided Basic Life Insurance Program
  • Optional Voluntary Life Insurance
• Employer Provided Dental Insurance
• Employer Provided Short Term Disability
• Employer Provided Vision (PDF)
• Flexible Spending Account (FSA)
  • Health Care FSA Overview(FSA)
    • Health Care FSA Carryover
  • Dependent Care FSA Overview
• Optional Accident Insurance (PDF)
• Optional Critical Illness Insurance (PDF)
• Optional Hospital Indemnity Insurance (PDF)
• Optional Pet Plan (PDF)
• Employee Assistance Program (PDF)li>
• Tuition Assistance Program (PDF)
• Direct Deposit
• Wellness Program