ERP Product Owner/Program Manager

City of Peoria; United States; On-site; USD 102,000 - 151,000; Full time

Job summary

The City of Peoria seeks an experienced ERP Product Owner to manage the City's Workday platform and lead a small, capable systems team. This working manager role requires hands-on involvement and strategic direction to optimize HR, Finance, and reporting capabilities across a growing municipal organization.

Responsibilities include overseeing the product roadmap, configuring security, upgrades, and integrations, and ensuring value delivery across Human Resources, Finance, and operations.

Qualifications

• Bachelor's degree required; related fields acceptable with substitution based on experience.
• Minimum five years of progressive professional experience in system administration, configuration, or business system analysis, with at least two years in a supervisor role.
• Experience with Workday, specifically HCM, Payroll and Financials.

Responsibilities

• Oversee the ERP platform product roadmap and drive ongoing optimization, including configuration, security, integrations, reporting, upgrades and future modules.
• Lead a three-analyst team providing system support and assistance to departments across the organization.
• Translate organizational needs into effective ERP solutions and align technology with the City’s strategic goals.

Skills

Workday

Leadership

ERP governance

Cross-functional teams

Education

Bachelor's degree

Tools

Workday Financials

Payroll module

HRIS

Job description

Application Deadline: November 15, 2026 Salary Range: Min $101,956.75 - Mid $126,426.58 - Max $150,896.40

Department: City Manager

Minimum Requirements

• Education: Bachelor's degree in computer science, Information Systems, Business Administration, Change Management or related field
• Education Equivalency: Related experience in excess of the requirement below may substitute on a year for year basis for the education.
• Experience: Minimum of five years progressively responsible professional experience in system administration, configuration, or business system analysis with a minimum of two years' experience in a supervisor or leadership role.

Preferred/Desirable Qualifications

• Experience with Workday, specifically HCM, Payroll and Financials
• Experience in a municipal or government setting.
• Experience in ERP/IT governance and change-control processes
• Experience leading cross-functional teams where functional resources do not directly report the to the position.
• Experience managing ERP vendors, consultants, contacts, or external support resources.
• Experience with ERP implementation, stabilization, optimization or major system transformation initiatives.
• Experience managing ERP programs and projects

The City of Peoria is seeking an experienced, hands-on and strategic Product Owner to manage the City's enterprise resource planning (ERP) platform and lead a small, highly capable systems team. This is a working manager role - ideal for someone who thrives on both doing the work and leading the way in driving the continued success, optimization and transformation of the City's ERP environment. The City of Peoria recently implemented Workday Financials, Payroll and Human Capital Management, and is continuing to build and optimize the platform to meet the needs of a growing organization. This position will play a key role in ensuring Workday delivers meaningful, measurable value across Human Resources, Finance and the broader organization. The ERP Product Owner will oversee the platform's product roadmap and drive ongoing optimization, including system configuration, security, integrations, reporting, upgrades, break/fix support and the implementation of future Workday modules. The position will serve as a key liaison between technology and business operations, translating organizational needs into effective system solutions and ensuring the ERP platform continues to support the City's strategic goals. The ERP team is housed within the City Manager's Office and supports an organization of more than 1,300 full-time employees. The Manager will lead a small team of three analysts who provide system support and assistance to departments across the organization. The team is responsible for troubleshooting and resolving system issues, developing reports, supporting upgrades and enhancements, assisting with system functionality and configuration, and helping implement future modules and capabilities. This is an opportunity for an experienced ERP or enterprise systems professional to play a significant role in shaping the City's technology environment while leading a team that directly supports critical business operations. This position will report to a Deputy City Manager and will be at the helm of a dedicated team, guiding ERP Analysts to success.

Why Peoria?

Recently voted the #1 place, to live, work and play, Peoria is a community you can be proud to work for.

About Peoria

The City of Peoria, AZ is a thriving city in the Northwest Valley that provides excellent municipal services to our community. Recently named by AZ Big Media as the Best Place to Live, Work, and Play, we are committed to maintaining the level of service to our residents to sustain and enhance the lives and culture of Peoria. If you are passionate about providing excellent service through anticipating our community's needs, creating partnerships, promoting sustainability, and embracing diversity, then #PeoriaisthePlace for you!

Get an inside look at the Culture of Peoria We are PEORIA! Professional, Ethical, Open, Responsive, Innovative, Accountable

An Equal Employment Opportunity Agency.

Peoria es una Agencia de Igualdad de Oportunidad de Empleo.

The City of Peoria is a full-service municipality delivering exceptional services by anticipating needs, building partnerships, promoting sustainability, and embracing diversity. Founded in 1886 and incorporated in 1954, Peoria has grown from a farming town into a thriving city of over 190,000 residents. We're proud of our history and excited about a future driven by innovation, growth, and connection. Local government is more than a job; it's a chance to make a difference. Our mission is to foster a culture of productivity, improvement, and excellent service. At Peoria, we value our employees and strive to create a workplace where everyone feels respected, safe, and supported. Our P.E.O.R.I.A. values define how we serve: Professional Ethical Open Responsive Innovative Accountable Join Peoria. Serve with purpose and ignite your future.

Need Help? Email: [e-mail] Call: 623-773-7100

The City of Peoria is an Equal Employment Opportunity Agency.