ERP & Oracle Cloud Fusion Support Analyst

Milwaukee Electric Tool Corporation; Menomonee Falls (WI); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401 (K) savings plan

Education assistance

On-site wellness center

Job summary

Milwaukee Electric Tool Corporation is seeking an Application Support Analyst to provide outstanding application support within a dynamic IT team. The ideal candidate will bring expertise in ERP and custom .NET applications, alongside strong customer service skills.

Join us to build IT credibility and support innovative solutions in a results-oriented environment. We offer robust health and wellness benefits, and a strong team culture that values empowered leadership.

Qualifications

• 3+ years of application support experience.
• Strong understanding of ITSM processes.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide world-class customer service and support.
• Perform root cause analysis to solve application issues.
• Manage integration of new client technologies.

Skills

Application support

ITSM frameworks

ServiceNow

Custom .NET applications

Microsoft Azure applications

Business acumen

Communication skills

Analytical skills

Tools

Oracle Fusion Cloud ERP

ITIL practices

SQL

Postman

Job description

Milwaukee Electric Tool Corporation is seeking an Application Support Analyst to provide outstanding application support within a dynamic IT team. The ideal candidate will bring expertise in ERP and custom .NET applications, alongside strong customer service skills.

Join us to build IT credibility and support innovative solutions in a results-oriented environment. We offer robust health and wellness benefits, and a strong team culture that values empowered leadership.