ERP Operations & Incident Analytics Analyst

Brooksrunning; Seattle (WA); Hybrid; USD 104,217 - 156,325; Full time

Benefits offered by this job

Generous paid time off

401K Savings Plan and match

Product discounts

Employee recognition and fitness discounts

Job summary

Brooksrunning is looking for an Enterprise Solutions Operations Systems Analyst based in Seattle. This role involves monitoring and supporting ERP systems, resolving incidents, and enhancing data workflows.

The successful candidate will leverage analytical skills to optimize operations, ensuring smooth business processes. You will engage with IT and business teams to implement solutions and create operational documentation. A passion for collaboration and problem-solving is essential for success at Brooks.

Qualifications

• 5+ years of experience as a Systems or Operations Support Analyst.
• Proven experience with automation and workflow creation.
• Strong data literacy and mining skills for ERP data models.

Responsibilities

• Monitor and maintain the health of the ERP and integrations.
• Execute and support ERP data integrations with other systems.
• Conduct deep dive troubleshooting and publish root cause analysis.

Skills

ERP system administration

SQL queries

Data integration technologies (EDI, API)

Business process analysis

Problem-solving techniques

Technical documentation skills

Education

Bachelor's degree in Computer Science or related fields

Tools

Infor M3 ERP

Job description

Brooksrunning is looking for an Enterprise Solutions Operations Systems Analyst based in Seattle. This role involves monitoring and supporting ERP systems, resolving incidents, and enhancing data workflows.

The successful candidate will leverage analytical skills to optimize operations, ensuring smooth business processes. You will engage with IT and business teams to implement solutions and create operational documentation. A passion for collaboration and problem-solving is essential for success at Brooks.