Functional Analyst - ERP

Brooksrunning; Seattle (WA); On-site; USD 104,217 - 156,325; Full time

Benefits offered by this job

Product discounts

Fitness discounts

Transportation assistance

Job summary

Brooksrunning seeks a Functional Analyst – ERP to participate in the design, development, and support of ERP solutions, ensuring alignment with business needs. The ideal candidate will collaborate with various teams, manage upgrades, and resolve incidents to ensure optimal performance.

With a focus on data governance and compliance, this role offers a dynamic environment aimed at improving business process efficiency and technology integration.

Qualifications

• 5+ years of experience as a Functional or Systems Analyst in ERP environments.
• Demonstrated experience in business process and requirements analysis.
• Proficient in data extraction and manipulation using SQL.

Responsibilities

• Participate in requirements elicitation and ERP solution design.
• Collaborate with business teams to translate requirements into specifications.
• Support User Acceptance Testing and document defects.

Skills

SQL

Business process analysis

Data integration technologies

Technical documentation

Attention to detail

Education

Bachelor’s degree in Computer Science or related field

Tools

Infor M3

Job description

Your Job:

As the Functional Analyst – ERP at Brooks, you will participate in the requirements elicitation, design, development, testing, implementation, support, and maintenance of ERP solutions that meet Brooks’ business requirements. These may span across other systems, applications, and data sources within the enterprise. You will leverage your ERP experience to engage with IT and business teams from Product, Finance, Supply Chain, Digital Products, eCommerce, and Customer Service to understand business processes and requirements and ensure that ERP functionality meets these. As part of the global team focused on ERP and related integrations, you will work with architects and partner closely with other analysts and engineers to ensure that the design meets the business requirements and is aligned with enterprise solution guidelines. This position spans the full engineering lifecycle and upholds IT best practices, including ITIL-based change management and control processes.

ERP System Deliver

• Gather and translate requirements to create functional specifications, perform and maintain application configurations, and collaborate with functional area SMEs to ensure alignment between the implemented process and business requirements.
• Collaborate with business teams to understand business operations and processes, map processes to ERP functionality, recommend improvements, and implement automation to improve process execution efficiency, where applicable.
• Work internally with Architects to understand cloud solution architecture and interdependencies between ERP cloud suite components and externally with other enterprise solutions such as OMS, WMS, and PLM.
• Articulate functional specification and business process context to engineers to facilitate the creation of technical specifications and thorough test cases.
• Build a robust harness of test cases, including regression and volume testing, to ensure rigorous testing in Unit testing, SIT, and UAT. Work with Project Managers to provide input into test strategy and test planning and document defects in detail.
• Actively support business SMEs to ensure User Acceptance Test completion.
• Maintain data mappings for integrations and provide support for new and existing data integrations between ERP and other enterprise systems such as WMS, OMS, B2B, and B2C platforms.
• Leverage data to validate process outcomes and efficacy. Demonstrate proficiency with ERP data models, write SQL queries for data retrieval and analysis, and identify data anomalies and problems.
• Act as Data Custodian in the Data Governance process for ERP-relevant data topics.

ERP System Management

• Participate in upgrades, feature reviews, and system enhancements by planning and coordinating updates and releases of cloud ERP.
• Conduct patch and upgrade impact assessments, review release notes, and determine feature toggles. Understand and account for impacts to business processes introduced by changes.
• Ensure that only thoroughly tested features/functions are released into the production environment.

Project Collaboration

• Collaborate with other teams to ensure successful execution of complex projects.
• Participate in end-to-end cross-functional projects or enhancements from requirements gathering to development, testing, deployment, and post-implementation support.
• Provide task progress to the Project Manager to ensure timely delivery within budget and scope.

Operations Support & Incident Resolution

• Support on-premise ERP and related component upgrades and patching.
• Monitor and respond to incidents, alerts, and service requests related to ERP systems and processes; analyze and resolve tickets within defined SLAs to minimize downtime.
• Coordinate issue resolution with business stakeholders and cloud ERP support and publish root cause analysis as needed.
• Troubleshoot technical system issues, address common user issues, identify issue patterns, and implement preventive measures.
• Maintain the daily monitoring task list and coordinate with IT and vendors.
• Conduct periodic user access audit activities.
• Monitor cloud ERP, integrations, and other peripheral technologies for optimal performance and availability.
• Monitor integrations for data or API related failures and ensure timely reprocessing of messages.

Compliance and Security

• Understand application security concepts in ERP (roles, access, etc.) and ensure design considers security compliance.
• Operate with an understanding of segregation of duties and the principle of least privilege.

Documentation, Knowledge, & Continuous Improvement

• Create and maintain up-to-date system and operational documentation, including reference documents, functional specifications, training materials, business process flows, troubleshooting and support documentation, test scenarios, and test scripts.
• Stay updated on the latest innovations with extensibility technology within the Cloud ERP solution, use of emerging technologies such as AI, and best practices in Cloud ERP.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field; equivalent combination of education and experience can be considered.
• 5+ years of experience as a Functional or Systems Analyst implementing and supporting ERP and peripheral technologies such as integration layers, document management, etc., in Sporting Goods/Fashion or CPG/FMCG industries. Experience with Infor M3 on cloud is preferred.
• 5+ years of experience in business process and requirements analysis and documentation, developing detailed functional requirements, monitoring and alerting configuration, and solution support.
• Preferred experience with automation and workflow creation to support business process improvements.
• Demonstrated functional knowledge of customer order management, supply chain operations, sourcing, fulfillment, logistics, and finance-related business processes within the ERP domain.
• Experience configuring and implementing new business processes and features within the ERP to support new use cases.
• Demonstrated experience with enterprise data integration technologies such as EDI, API, etc.
• Established knowledge of system, data, and application architecture standards and frameworks.
• Proficient in data extraction, manipulation, and analysis using SQL and other relevant tools.
• Strong oral and written communication skills to convey technical concepts to diverse audiences.
• Excellent technical documentation skills.
• Highly organized with strong attention to detail.
• Experience in fashion, consumer goods, wholesale and/or retail industry is preferred but not required.
• Embraces and lives the Brooks values.

Compensation

The pay range for this position is $104,217–$156,325 per year. Base pay offered will vary depending on job-related knowledge, skills, and experience.

Benefits

Medical, dental, vision, life and AD&D insurance, disability insurance, HSA and employer contribution, FSA, family & fertility assistance, 401K Savings Plan and match, employee assistance program, and transportation assistance.

Paid Time Off

Five weeks of paid time off, eleven paid holidays, paid sick and parental leave.

Bonus

In addition to base pay, employees may also be offered an annual bonus based on company performance.

Perks

Product discounts, employee recognition, fitness discounts, volunteer and donation benefits.

Location

You will spend 4 days per week in our Seattle office.

EEO Statement

At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two‑spirit identity, sexual orientation, genetic information, the presence of a physical, mental, or sensory disability, marital status, pregnancy (including childbirth and related conditions), caste, citizenship or immigration status, honorably discharged veteran or military status, actual or perceived victims of domestic violence, harassment, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained service animal by a person with a disability, or on any other basis protected by federal, state, or local law, or any other non‑merit based factors.