ERP Manager - (In Office)

Ring Power Corporation; Saint Augustine (FL); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Ring Power Corporation seeks an ERP Leader to own the full lifecycle of Microsoft Dynamics 365 ERP implementations, from planning through post-go-live support. This role drives the ERP roadmap in alignment with business goals and IT strategy in a large, multi-site organization.

You will oversee a team of Business Systems Analysts, manage change and data security, and partner with business units to optimize processes, reports, and analytics for leadership insight.

Responsibilities

• ERP Strategy & leadership across full lifecycle of Dynamics 365 implementations.
• Manage and mentor Business Systems Analysts responsible for ERP support and training.
• Oversee ERP configuration, data integrity, and security.
• Collaborate with business units to translate requirements into ERP solutions.
• Partner with BI/Data teams to enable ERP reporting and analytics.
• Perform other duties as assigned.

Job description

Main Duties & Responsibilities

Primary Job Role

ERP Strategy and Leadership -Own the full lifecycle of Microsoft Dynamics 365 ERP implementations, including planning, execution, testing, deployment, and post-go-live support. Define and maintain the ERP roadmap in alignment with business goals and IT strategy. Lead cross-functional steering committees and working groups to prioritize ERP initiatives and ensure stakeholder alignment.

Team Management & Development - Manage and mentor a team of Business Systems Analysts responsible for day-to-day ERP support, issue resolution, and user training. Establish clear roles, responsibilities, and performance metrics for the ERP support team. Foster a culture of continuous learning and professional development within the team.

Operational Excellence - Oversee ERP system configuration, data integrity, and security protocols. Develop and enforce change management processes, including documentation, testing, and approval workflows. Ensure timely resolution of ERP-related incidents and service requests, maintaining high levels of user satisfaction.

Business Partnership & Process Improvement - Collaborate with business units to understand requirements and translate them into ERP solutions. Identify opportunities to streamline business processes through automation, integration, and system enhancements. Serve as a trusted advisor to business leaders on ERP capabilities and limitations.

Reporting & Analytics - Partner with BI and Data teams to ensure ERP data is accessible and actionable for reporting and analytics. Monitor system performance and usage metrics to identify trends and improvement areas. Provide regular updates to senior leadership on ERP health, roadmap progress, and business impact.

Performs other duties as assigned.

Essential Job Competencies

Managing Change: Demonstrates support for innovation and for organizational changes needed to improve the organization’s effectiveness. Helps individuals and groups manage the anxiety associated with significant change. Establishes processes to manage the orderly implementation of change.

Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks and finds alternative ways to reach goals or targets