ERP Manager
Kelvion
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Job summary
Kelvion Inc. seeks an experienced ERP specialist to manage and advance our ERP environment. You will lead implementation projects, optimize processes, and coordinate with Group IT and vendors to ensure reliable, secure systems.
The role requires strong project management, analytical problem-solving, and the ability to translate business needs into ERP configurations. A fast-paced environment and cooperation with multiple business units are expected.
Qualifications
- Proven experience in ERP implementation, configuration, and support; 5+ years.
- Strong understanding of business processes; translate requirements into ERP configurations; 5+ years.
- Experience administering and implementing advanced planning and scheduling; 5+ years.
- Excellent project management; multiple projects, deadlines; 5+ years.
- Demonstrated leadership; cross-functional teams; 5+ years.
- Strong analytical and problem-solving; troubleshoot and resolve issues; 5+ years.
- Excellent communication; translate tech concepts for non-tech stakeholders; 5+ years.
- Knowledge of data governance, data quality, data security; 5+ years.
- Experience in manufacturing, distribution, finance, or healthcare desirable; 5+ years.
- Ability to adapt to a fast-paced environment; 5+ years required.
Responsibilities
- Manage and maintain ERP systems for Kelvion Inc.
- Lead implementation of ERP software: planning, coordination, training, execution
- Monitor system performance; troubleshoot; ensure high availability
- Manage user roles and access; ensure security policies
- Provide technical support for ERP incidents and service requests
- Maintain detailed documentation of configurations and processes
- Collaborate with Group IT, analysts, and external vendors on ERP projects
- Participate in upgrades, migrations, integrations
- Generate and review system performance reports; identify improvements
- Crisis management to prevent escalation from customer issues
- Foster strong IT team relationships to improve flow of work
- Develop strategies with backup plans for effectiveness
- Lead security projects; audits; ensure controls are current
- Participate in security activities, policies, audits, procedures
- Stay current with ERP technologies and industry trends
- All other duties as assigned
Skills
Education
Tools
Job description
Our mission is to lead the industrial transformation by championing innovation and sustainability. From optimizing data centres and advancing hydrogen production to revolutionizing refrigeration and HVAC systems, our mission‑critical thermal solutions empower industries around the globe. United as “One Kelvion,” our global team delivers innovative solutions that drive customer success and support a sustainable future.
Together, We Shape the Future
- Manage and maintain ERP systems for Kelvion Inc.
- Lead the implementation of ERP software, including planning, coordination, training, and execution of all phases
- Monitor system performance, troubleshoot issues, and implement solutions to ensure high availability
- Manage user roles and authorizations, ensuring compliance with security policies and best practices
- Provide technical support for ERP related incidents and service requests, resolving issues in a timely manner
- Maintain detailed documentation of system configurations, processes, and procedures, including user processes and user training materials
- Work closely with Group IT, business analysts, and external vendors to support ERP projects and initiatives
- Participate in project planning and execution, including system upgrades, migrations, and integrations
- Generate and review system performance reports, identifying areas for improvement and making recommendations
- Take measures of crisis management to control all effects that may arise from customer problems and complaints to avoid escalation
- Create good working relationship amongst members of the IT team to ensure smooth flow of work, which improves overall performance
- Develop several strategies to tackle issues to have a backup plan where a particular strategy might not be effective
- Security & Compliance: Lead and participate in projects with security best practices in mind; participate in compliance and security audits; ensure audit controls are current and accurate
- Participate in and abide by company security activities, policies, audits, procedures, including internal audit activities
- Stay current with ERP technologies and industry trends, recommending and implementing best practices
- All other duties assigned
- Help ensure safe working environments so that that all our employees go home safely at the end of their working day
- To ensure Kelvion’s Standard of Excellence, which includes quality, is incorporated into every product we produce.
- Will adhere to all quality requirements that are inside of the Quality Management system.
- Follow all company policies and procedures, including but not limited to Global Code of Business Principles, Code of Ethics and Business Conduct, Operational Framework
- To be part of & to promote Knoxville Standard of Excellence which incorporates high standard of ethical behavior, to promote a culture of honesty and integrity, and one team culture.
- All employees are expected to follow government and corporate laws, rules, regulations, policies, and procedures.
- Proven experience in ERP implementation, configuration, and support, preferably with Made2Manage ERP software; 5 + years is required
- Strong understanding of business processes and operations, with the ability to translate business requirements into ERP system configurations. 5 + years is required
- Experience running administering and implementing advanced planning and scheduling; 5 + years is required
- Excellent project management skills, including the ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines. 5 + years is required
- Demonstrated leadership abilities, with experience leading cross‑functional teams and driving organizational change. 5 + years is required
- Strong analytical and problem‑solving skills, with the ability to troubleshoot technical issues and develop effective solutions. 5 + years is required
- Excellent communication skills, both verbal and written, with the ability to communicate technical concepts to non‑technical stakeholders. 5 + years is required
- Knowledge of data management principles and practices, including data governance, data quality, and data security. 5 + years is required
- Experience working in industries such as manufacturing, distribution, finance, or healthcare is desirable. 5 + years is desired
- Ability to deal with change and respond quickly to a fast‑paced environment. 5 + years is required
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. Master's degree preferred.
- High school diploma or GED equivalent required.
- Technical certifications in Made2Manage is desired.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; use hands to finger, handle, or feel; and reach with hands, arms, and shoulders. The employee is occasionally required to walk; sit; climb or balance; stoop, kneel, crouch, or crawl; and talk and hear. The employee must regularly hand lift and/or move objects up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Not Included
At Kelvion we thrive on collaboration, embracing diversity of thought, and valuing every voice. Within Kelvion creativity shines because people are listened to, their contributions recognised, and their ideas welcomed. Our flexible approach to the way we work places people’s health and satisfaction as a priority, enhancing engagement and fostering career opportunities. We empower engaged individuals to grow, progress and carve their own paths within the company.
Together, We Shape the Future
Apply now
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