ERP & IT Systems Support Specialist

MSI Express, INC; Portage (IN); On-site; USD 50,000 - 70,000; Full time

Job summary

MSI Express, INC is seeking a System Support Specialist in Portage, IN. This role is pivotal for ensuring product and data integrity through proactive involvement in IT systems. You will support plant employees, conduct training on ERP/MRP systems, and troubleshoot IT issues.

Ideal candidates have a high school diploma with experience in IT support and knowledge of information systems. Excellent customer service and communication skills are essential.

Qualifications

• 1-3 years of experience with computers, software, hardware, and IT support.
• Experience with administration of ERP/MRP systems.
• Ability to work well with people over the phone and explain technical steps.

Responsibilities

• Ensure product integrity and data integrity through proactive IT system involvement.
• Support plant and office personnel on IT Systems.
• Train floor personnel to properly use ERP/MRP systems.

Skills

Computer operation practices

Information systems

Troubleshooting

Microsoft Office

Customer service

Education

High School diploma or equivalent

Bachelor’s degree in Information Systems or related field

Job description

MSI Express, INC is seeking a System Support Specialist in Portage, IN. This role is pivotal for ensuring product and data integrity through proactive involvement in IT systems. You will support plant employees, conduct training on ERP/MRP systems, and troubleshoot IT issues.

Ideal candidates have a high school diploma with experience in IT support and knowledge of information systems. Excellent customer service and communication skills are essential.