ERP Customer & Office Operations Specialist

Community Foundations of the Hudson Valley; Town of Wallkill (NY); On-site; USD 41,000 - 55,000; Full time

Job summary

Community Foundations of the Hudson Valley in Wallkill, NY is seeking a full-time Customer Service / Office Administrative Support to ensure accurate order processing and strong customer service. You will act as a liaison among departments and manage orders through fulfillment using the ERP system.

The role includes ERP administration, invoicing support, and general office duties, with 3–5 years of related experience and Excel proficiency preferred. Overtime may be expected during peak periods.

Qualifications

• 3-5 years of experience in customer service, order processing, or office support.
• Hands-on ERP experience and strong computer skills.
• Proficiency with Excel and Outlook, strong communication and organization.

Responsibilities

• Manage end-to-end customer order processing from PO receipt to fulfillment.
• Enter and track orders in the ERP system; respond to inquiries.
• Coordinate with sales, production, and logistics to ensure timely delivery.
• Handle invoicing, AP/AR support, and record keeping.
• Maintain accurate customer and order data in ERP and generate reports.

Skills

Customer service

Order processing

Office administration

Communication skills

Attention to detail

Teamwork

Tools

ERP system

Microsoft Excel

Outlook

Job description

Community Foundations of the Hudson Valley in Wallkill, NY is seeking a full-time Customer Service / Office Administrative Support to ensure accurate order processing and strong customer service. You will act as a liaison among departments and manage orders through fulfillment using the ERP system.

The role includes ERP administration, invoicing support, and general office duties, with 3–5 years of related experience and Excel proficiency preferred. Overtime may be expected during peak periods.