ERP Analyst, Workday Support

CO39 St. Lukes Hospital; Allentown (Lehigh County); On-site; USD 85,000 - 120,000; Full time

Job summary

St. Luke’s University Health Network is seeking an ERP Analyst, Workday Support to enhance, support and maintain Workday financial and supply chain applications.

The role focuses on data integrity, security, testing, reporting and dashboards to support operational needs. The ideal candidate has 1–2 years of Workday experience, a Bachelor’s degree in a related field or equivalent work experience, and strong collaboration with staff at all levels.

Qualifications

• Bachelor's degree in computer science or related field preferred.
• 1–2 years of general computer experience required; 1–2 years of Workday support preferred.
• Workday certifications are a plus; strong interpersonal skills and ability to work with all levels of the organization.

Responsibilities

• Provide ongoing maintenance and support of Workday; implement new features and workflows.
• Troubleshoot, test, and validate Workday configurations and integrations (EIB, API).
• Develop documentation, reports, and dashboards; educate end users on new features.
• Maintain knowledge through continuing education and seminars; ensure data integrity and security.

Skills

Workday

SQL

Visio

MS Project

Reporting tools

MS Office

Education

Bachelor's degree preferred

Tools

MS Visio

MS Project

MS SQL

MS Office

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The ERP Analyst, Workday Support is responsible for enhancing, supporting and maintaining ERP related application(s), primarily Workday, within the St. Lukes Health System with an emphasis on financial and supply chain. Serves as the technical point of contact ensuring data integrity, system security and maintenance, system modifications, testing, report writing, document maintenance, system audits and recommendations for process changes.

JOB DUTIES AND RESPONSIBILITIES:

Provide ongoing maintenance, support and development of Workday and implement new features and Workflows Troubleshoot, research, and solve technically challenging problems involving integrated systems with Workday Test and verify Workday software releases, upgrades and any changes prior to the promotion of code to the production environment Generate and update appropriate documentation as per policy and procedure. Including requirements, specifications, change control, end user documentation Provide education and training for application end user community – keeping them informed of new Workday features/functionality, changes/revisions that impact the operation Ability to configure, test and troubleshoot Workday Configurations to support required Business workflows Document, create, modify and test Workday operational and management reports as required by operations, management and regulatory agencies Document, create, modify and test Workday operational and management dashboards as required by operations and management Document, create, modify and test integrations with Workday, including but not limited to EIB, API Maintain current knowledge of technology by attending appropriate continuing education training/seminars and reading related periodicals

PHYSICAL AND SENSORY REQUIREMENTS:

Sitting for up to 7 hours per day, 4 hours at a time; standing for up to 7 hours per day, 4 hours at a time; walking for up to 2 hours a day, 1 hour at a time. Requires crouching, kneeling, and lifting of objects weighing up to 60 pounds, pushing objects weighing up to 80 pounds. Requires hand and finger dexterity to perform repairs of small equipment and to use computer equipment. Seeing as it relates to general, near, color, and peripheral vision. Hearing as it relates to normal and telephone conversations.

EDUCATION:

Bachelor's degree in computer science is preferred. Information Systems, Business Administration, or Healthcare Administration or equivalent work experience is required.

TRAINING AND EXPERIENCE:

1 – 2 years of general computer experience is required. 1 - 2 years of Workday support is preferred. Workday Certifications a plus. Must demonstrate a high level of interpersonal skills to handle sensitive, confidential situations and an ability to interact with individuals at all levels of the organization. Workday, UKG Dimensions, MS Visio, MS Project, MS SQL, reporting tools experience is preferred. MS Office is required.

St. Luke's University Health Network is an Equal Opportunity Employer.

Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non‑profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley‑based health care system to earn Medicare’s five‑star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally. St. Luke’s is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke’s has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke’s was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, St. Luke’s was named a Top Workplace in New Jersey for the third year in a row.