ERP Analyst (Kronos)

TechDigital Group; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a skilled analyst to enhance their Workforce Management System. In this pivotal role, you will design, program, and support integrations while ensuring smooth operations of ETL jobs. You will leverage your extensive experience with Kronos and Dimensions to troubleshoot issues and optimize application benefits. Your strong SQL skills and problem-solving abilities will be essential as you work independently on projects and collaborate with stakeholders. Join a dynamic team where your contributions will make a significant impact on business processes and client satisfaction.

Qualifications

• 9+ years of experience in Workforce Management Systems.
• Strong knowledge of SQL and Kronos configuration.

Responsibilities

• Design, program, test, and support integrations for Workforce Management System.
• Monitor ETL jobs and troubleshoot interface errors.

Skills

SQL

Kronos Configuration

API Integration

Problem-Solving Skills

Interpersonal Skills

Stakeholder Management

Process Improvement

Tools

Workday

Kronos

Dimensions

Boomi

Job description

Knowledge Base: 9+ years' experience

1. This position plays a major role in the design, programming, testing, implementation, and support for integrations for our Workforce Management System.
2. Monitor ETL Jobs sent from Workday / Epic to Kronos/ Dimensions correctly; if there is an error, further research, fix, and batch resend will be required.
3. Server patching - Analyst logs back into server to start services and performs general validation.
4. Review termination list performed in Kronos correctly; Analyst verifies termination is done correctly. Automated from Workday; cancel statuses are currently done manually.
5. Monitor interface errors.
6. Review failed punches/clock-ins/outs.
7. Clock monitor/maintenance; if a clock is determined to be broken, Analyst works with Desktop to configure and/or mail clock back to vendor.
8. Conduct analysis of application design including planning implementations and maximizing application benefits.
9. Develop working knowledge of assigned applications and related development and maintenance tools.
10. Assist with resolution of issues, track issues, and provide updates to peers, leadership, and clients with minimum supervision.
11. Independently manage assigned projects and meet deadlines.
12. Adhere to departmental policies and procedures.
13. Plan and conduct requirements gathering.
14. Coordinate, plan, and conduct detailed design sessions through knowledge of client/business needs and application functionality with minimum supervision.
15. Coordinate, plan, and conduct analysis of client business needs with minimum supervision.
16. Develop reference materials (status reports, documentation, etc.) for supported applications and related technologies.
17. Serve as an advocate for department initiatives and processes.
18. Kronos and Dimension Configuration Experience.
19. Experience/understanding of Kronos APIs and how to integrate them.
20. Strong SQL knowledge and experience.
21. Strong knowledge of Dimension configuration and setups.
22. Troubleshoot issues with Dimensions setup; good knowledge of the integration framework in Dimensions; experience with development and troubleshooting Boomi Integrations in Dimensions.
23. Knowledge of Dataview in Dimensions.
24. Experience of migration from Kronos to Dimensions.
25. Strong interpersonal, collaboration, and problem-solving skills.
26. Proven communication skills, with well-developed verbal, written, and presentation ability.
27. Strong work ethic, intellectual curiosity, good judgment, mature and positive attitude.
28. Stakeholder Management.
29. Experience gathering requirements from the client/business and documenting.
30. Experience with process improvement, workflow, benchmarking, and/or evaluation of business processes.