ERP Analyst

IT Job Board - Tech Jobs Portal in USA; Springfield (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

IT Job Board - Tech Jobs Portal in USA is seeking an ERP Analyst to maintain and operate the organization’s ERP system, including configuring, patching, upgrading, and coordinating change management for third-party integrations.

You will develop user reports with SQL, manage security, documentation, and backups, and schedule Robot jobs to ensure timely reports are distributed. Strong communication and problem-solving skills are essential.

Qualifications

• Bachelor’s degree in computer science or related IT field or 4-5 years of applicable IT experience.
• Fantastic communication skills and ability to explain procedures.
• Functional knowledge of ERP-LX and ability to maintain user requirements.
• Experience using SQL to develop user reports, analyze and research data.
• Aptitude to learn new skills and gain knowledge through experience.
• RPG programming is a plus.

Responsibilities

• Support Users requests and provide directions on software functionality.
• Coordinate with software support and outside technical resources.
• Create ad hoc reports using SQL and extract data for validation.
• Maintain and refresh the software test environment.
• Create and maintain LX/MES/Touchpath analytical dashboards and user profiles.
• Ensure IBM iSeries data backups and restoration of archived data as needed.
• Schedule Robot jobs (daily/weekly/monthly/annually) and ensure reports are distributed.
• Document important procedures, data points and scripts.

Skills

ERP-LX knowledge

SQL reporting

Interpersonal skills

RPG programming

Troubleshooting

Education

Bachelors in CS/IT

Tools

Infor LX

Crossroads MES

Touchpath WMS

Compleo

Robot Scheduler

IBM i/AS400 tools

Google Apps

MS Office 365

Job description

Job Description

The ERP Analysts role is to maintain and operate the organization's ERP

Job Description

The ERP Analyst role is to maintain and operate the organization's ERP system by following best practices. This includes installing, configuring, patching, upgrading, and working with product support, to maintain the company's investments in business applications technologies. The ERP Analyst is also responsible for planning and coordinating change management processes required to support third-party business systems integrated with the ERP system necessary for business operations. The ERP Analyst manages user requests, develops user reporting requests using SQL and performs system security administration functions such as creating user profiles and accounts. The analyst also maintains system/user security authentication, administers application security and maintains system documentation and logs. This individual will apply proven communication and problem-solving skills to resolve issues related to deploying or upgrading mission-critical ERP software.

Essential Duties And Responsibilities

• As our ERP Analyst, key responsibilities include:
• Supporting Users requests
• Answering questions or providing directions on software functionality / menus / options
• Inquiring about, submitting cases to and following up with software support
• Coordinating and working with outside technical resources providing programming specifications
• Uses SQL to create ad hoc and special reporting, and to extract pertinent data to validate data
• Creating and maintaining our business forms on demand utilizing Compleo
• Maintaining and refreshing our software test environment as

Required

• Assisting associates with identifying, manipulating, exporting, and importing key data elements, such as BOMs, pricing, etc.
• Maintaining and creating Webtop analytical dashboard data and views
• Maintaining and creating IDF objects, views, subsets, sorts
• Correcting, clearing errors and maintaining LX and Touchpath databases as needed
• Ordering Users supplies such as labels, etc.
• Maintaining and creating new Robot jobs, ensuring all Robot jobs (daily, weekly, monthly, and annually) are scheduled, complete successfully and reports distributed
• Organizing, documenting and maintaining important procedural documents, data points and scripts
• Creating and maintaining our LX / MES / Touchpath analytical dashboard user profiles and their credentials
• Ensuring all IBM iSeries data backups are completed successfully
• Restoring relevant archived data as needed
• Working with and scheduling off-hours technical support

Qualifications

Minimum Qualifications

• American citizens or Green Card only no sponsorship candidates
• Bachelors degree in computer science or related IT field or 4-5 years of applicable IT experience
• Possesses functional knowledge of ERP-LX and has the ability to maintain and support user requirements
• Experience using SQL to develop user reports, analyze and research data
• Excellent inter-personal and communication skills; capable of explaining procedures verbally or in writing, with end-users and technical consultants
• Business skills to interact with IT service-providers for contracts, services, and licensing
• Critical thinking, troubleshooting skills and operate independently or in a group setting
• Aptitude to learn new skills and gain knowledge through experience
• RPG programming A plus.

Technical Resources

Software

• Infor LX 8.4.0 - ERP, IDF, Webtop
• Crossroads - MES
• Touchpath - WMS
• ACT - CRM
• Compleo Automated Document Processing
• Help Systems Robot Job Scheduler
• TL Ashford - Barcode
• Google Apps, MS Office 365
• Operating systems (IBM i, Windows11, Windows Server)

Hardware

• IBM iSeries/AS400 operation/Tape Library
• Multi-Function Printers (MFP), Barcode label printers
• MS Server, Workstation, Tablets, Barcode Scanners

Why Is This a Great Opportunity

The company is a family-owned business that has been operating for over 60 years. They offer a quality product, have a good industry reputation, and long-tenured employees.

The hiring manager's management style: It involves hiring people equipped with the essential skills to perform tasks, providing the necessary tools to do the job right and empowering them. Im not a micromanager but am hands-on when needed. Im as collaborative and transparent of a manager as possible. I involve relevant or all team members early in the decision process that affects them or our team. I communicate openly on priorities according to business needs and ensure engaged team members understand the expected end results before we commence work. Im results-focused and hold myself accountable as I do with my team members.