eRetail Accounts Manager - Luxury Skincare (Hybrid)

L'Oréal USA; New York (NY); Hybrid; USD 98,000 - 140,000; Full time

Benefits offered by this job

Hybrid work (3 days in office)

Competitive benefits

VIP access to internal shop

Paid time off

Job summary

L’Oréal USA, within the L'Oreal Dermatological Beauty division, seeks an eRetail Accounts Manager for the skinbetter science line. This role leads the AEP program and manages key eRetail partners, overseeing ~100 providers and top ~10 priority accounts.

You will partner with marketing, sales, and e-commerce to drive growth, optimize product assortments, and deliver bespoke digital campaigns and activations to elevate the brand’s luxury online presence.

Qualifications

• 4-6+ years of experience in e-commerce key account management, digital marketing, or commercial sales (beauty, luxury, or medical-grade/skincare background strongly preferred).
• Strong financial and commercial aptitude; ability to analyze e-commerce metrics to build actionable plans.
• Exceptional written and verbal communication with medical professionals and business owners.
• Experience planning digital promotions, email/sampling strategies, and co-op marketing activations.
• Highly organized, entrepreneurial mindset with hands-on marketing execution for top-tier partners.
• Proficiency in Microsoft Office, Salesforce, and POS systems.

Responsibilities

• Lead end-to-end commercial relationships with ~100 AEP providers and manage revenue growth.
• Perform business reviews, trend analysis, and inventory forecasting to identify opportunities.
• Establish guidelines and ensure digital compliance with luxury positioning.
• Develop and optimize the AEP marketing calendar and cross-functional alignment.
• Create educational materials for internal/external teams and translate data into strategic ideas.
• Pitch marketing concepts based on insights and monitor enforcement actions for brand protection.
• Provide white-glove marketing support for ~10 priority accounts and coordinate co-branded activations.
• Collaborate with US Creative/Marketing, ABMs, CADs, and field sales to onboard partners and share best practices.
• Coordinate with LDB’s eTail team on sampling plans, launches, and assets.
• Maintain cross-functional reporting and drive growth across eRetail channels.

Skills

Experience in e-commerce

Analytical mindset

Relationship building

Marketing planning

Self-starter

Organization

Communication skills

Entrepreneurial mindset

Technical proficiency

Problem solving

Tools

Microsoft Office

Salesforce

POS systems

Job description

L’Oréal USA, within the L'Oreal Dermatological Beauty division, seeks an eRetail Accounts Manager for the skinbetter science line. This role leads the AEP program and manages key eRetail partners, overseeing ~100 providers and top ~10 priority accounts.

You will partner with marketing, sales, and e-commerce to drive growth, optimize product assortments, and deliver bespoke digital campaigns and activations to elevate the brand’s luxury online presence.