ER Technician II: Fast-Paced Patient Care & Growth

Munson Healthcare; Traverse City (MI); On-site; USD 28,000 - 33,000; Full time

Job summary

Munson Medical Center seeks an ED support teammate to assist in patient care tasks and interactions within a busy emergency department. The role includes stocking supplies, transporting patients, and assisting with procedures, leveraging clinical knowledge to meet patient needs and enhance service quality.

The position emphasizes strong communication, teamwork, and customer service, with daily duties such as answering call lights and coordinating with peers to ensure smooth patient flow.

Qualifications

• Effective verbal and written communication skills.
• Ability to evaluate the criticality of patient needs.
• Superior customer relation skills.
• Minimum one-year emergency/urgent care experience or college education equivalent preferred.
• Maintains BCLS certification.
• EMT licensure preferred.

Responsibilities

• Assist ED staff with patient care tasks and interactions.
• Support with supply stocking and transportation of patients.
• Assist with procedures using clinical knowledge and teamwork.
• Engage in professional development in clinical skills, communication and customer service.
• Handle phones, call lights, and daily patient interactions as part of a team.

Skills

Verbal and written communication

Criticality assessment

Customer relations

BCLS certification

EMT licensure preferred

Job description

Munson Medical Center seeks an ED support teammate to assist in patient care tasks and interactions within a busy emergency department. The role includes stocking supplies, transporting patients, and assisting with procedures, leveraging clinical knowledge to meet patient needs and enhance service quality.

The position emphasizes strong communication, teamwork, and customer service, with daily duties such as answering call lights and coordinating with peers to ensure smooth patient flow.