ER Support Specialist – Unit Assistant II (Full-Time)

UAB Medicine; Birmingham (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Generous paid time off

Paid parental leave

Employee assistance program

Tuition reimbursement

Job summary

UAB Medicine’s Emergency Department is hiring a Unit Assistant II to support clinical areas with administrative and clerical duties. You will greet patients, schedule appointments, and assist with basic technology and social media as part of the care team.

This role requires a High School diploma equivalency or 1 year of relevant experience, and a BLS certification within 30 days of hire. The position is full-time and located at UAB St. Vincent’s East in Trussville, AL.

Qualifications

• BLS Provider within 1 month of hire date or transfer date is required.

Responsibilities

• Greets patients, visitors, and new admissions; schedules appointments and answers inquiries.
• Performs clerical duties including filing, email correspondence, and mail distribution; creates reports and documents.
• Assists with general patient care following established workflows.
• Communicates with patients, families, physicians and healthcare team members about patient care.
• Performs unit safety checks and helps meet patient needs; escalates as appropriate.
• Assists with meals, trays, activities, and transport; stocks supplies and maintains clean rooms.
• Ensures unit and patient rooms are stocked, clean, and orderly; completes safety and quality checks.
• Coordinates meeting schedules and maintains meeting minutes.
• Performs other duties as assigned.

Skills

Customer service

Clerical duties

Team communication

Basic technology

Education

High school diploma equivalency

1 year job-specific experience

Job description

UAB Medicine’s Emergency Department is hiring a Unit Assistant II to support clinical areas with administrative and clerical duties. You will greet patients, schedule appointments, and assist with basic technology and social media as part of the care team.

This role requires a High School diploma equivalency or 1 year of relevant experience, and a BLS certification within 30 days of hire. The position is full-time and located at UAB St. Vincent’s East in Trussville, AL.