Unit Assistant II - Emergency Department - Days

UAB Medicine; Birmingham (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Generous paid time off

Paid parental leave

Employee assistance program

Tuition reimbursement

Job summary

UAB Medicine’s Emergency Department is hiring a Unit Assistant II to support clinical areas with administrative and clerical duties. You will greet patients, schedule appointments, and assist with basic technology and social media as part of the care team.

This role requires a High School diploma equivalency or 1 year of relevant experience, and a BLS certification within 30 days of hire. The position is full-time and located at UAB St. Vincent’s East in Trussville, AL.

Qualifications

• BLS Provider within 1 month of hire date or transfer date is required.

Responsibilities

• Greets patients, visitors, and new admissions; schedules appointments and answers inquiries.
• Performs clerical duties including filing, email correspondence, and mail distribution; creates reports and documents.
• Assists with general patient care following established workflows.
• Communicates with patients, families, physicians and healthcare team members about patient care.
• Performs unit safety checks and helps meet patient needs; escalates as appropriate.
• Assists with meals, trays, activities, and transport; stocks supplies and maintains clean rooms.
• Ensures unit and patient rooms are stocked, clean, and orderly; completes safety and quality checks.
• Coordinates meeting schedules and maintains meeting minutes.
• Performs other duties as assigned.

Skills

Customer service

Clerical duties

Team communication

Basic technology

Education

High school diploma equivalency

1 year job-specific experience

Job description

• Work Location: UAB St. Vincent's East - Trussville, AL.
• Benefits for eligible positions only include: generous paid time off, paid parental leave, Associate Assistance Program, Tuition Reimbursement Program, and more

• Department: Emergency Department
• Schedule: Full-time Day shift- 7am-7pm
• Work Location: UAB St. Vincent's East - Trussville, AL.
• Benefits for eligible positions only include: generous paid time off, paid parental leave, Associate Assistance Program, Tuition Reimbursement Program, and more

What You Will Do

The Unit Assistant II performs administrative and clerical duties in support of an assigned clinical area. Under the direction of clinical staff contributes to the divery of patient care that promotes the well‑being and safety of all patients and staff.

• Greets patients, visitors, and new admissions. Answers general inquiries and schedules patients for appointments. Answers, screens, and routes telephone calls.
• Performs general clerical duties including filing, email correspondence, and mail distribution. Creates various reports and documents as assigned. Helps patients/residents with basic technology and social media.
• Assists with general patient care following established workflows.
• Communicates with patients, families, physicians and other healthcare team members about patient care.
• Performs unit safety checks. Assists with meeting patient needs and escalates as appropriate.
• May assist with meals, pass and collect trays, pass out activities, and transport patients/residents through facility. May assist with stocking supplies and keeping unit and patient rooms clean and orderly
• Ensure unit and patient rooms are stocked, clean, and orderly.
• Ensure required safety checklists and quality controls are completed and action taken if indicated.
• Coordinate meeting schedules and maintains meeting minutes.
• Performs other duties as assigned.

What You Will Need

Licensure / Certification / Registration:

• BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.

Minimum Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences

No additional preferences.

About UAB St. Vincent’s

UAB St. Vincent’s, a proud part of UAB Medicine, is a trusted provider of health care, serving Alabama for more than 125 years. With five hospitals and numerous clinics, we're a health care community deeply rooted in compassion, service, and respect for all, guided by the rich legacy of the St. Vincent’s name. We're committed to extending kindness and personalized care to patients, their families, and each other. We address the physical, psychological, social, and spiritual needs of our patients. We believe in the power of teamwork and unity, and foster a collaborative spirit among our more than 4,800 employees. As one of Alabama’s best hospitals as recognized by U.S. News & World Report, improving the health and lives of those we serve is at the heart of our mission. Join us in continuing our legacy of service and healing in central Alabama, where we can make a lasting impact together.