ER Registration Specialist: Fast, Compassionate Intake

Merit Health River Oaks; Wells (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Merit Health River Oaks is seeking an ER Registrar to manage patient intake in the Emergency Department. You will gather and verify personal, insurance, and medical information while upholding confidentiality and delivering friendly, efficient service.

Responsibilities include registering patients for emergency services, verifying IDs and insurance, collecting co-pays, and coordinating with clinical and administrative teams to ensure smooth patient flow.

Qualifications

• Post-secondary education or training in medical office administration or healthcare administration preferred.
• 0-2 years of experience in healthcare settings including patient registration, medical office scheduling, or front desk/admissions.
• 0-2 years of experience in customer service preferred

Responsibilities

• Greets patients and families professionally and compassionately.
• Registers patients for emergency services and collects required information.
• Verifies patient identification and insurance details.
• Obtains signatures on consent forms and explains each consent.
• Verifies insurance coverage and eligibility for billing.
• Collects co-pays and informs patients of financial obligations.
• Maintains accurate documentation and uses EHR systems.
• Communicates with departments and staff during emergencies.
• Maintains regular attendance and complies with policies.

Skills

Communication skills

Customer service

Insurance verification

Medical terminology

EHR familiarity

Registration software

Confidential data handling

Interpersonal skills

Calm under pressure

Education

Post-secondary education in medical office administration or healthcare administration

Tools

EHR systems

Registration software

Job description

Merit Health River Oaks is seeking an ER Registrar to manage patient intake in the Emergency Department. You will gather and verify personal, insurance, and medical information while upholding confidentiality and delivering friendly, efficient service.

Responsibilities include registering patients for emergency services, verifying IDs and insurance, collecting co-pays, and coordinating with clinical and administrative teams to ensure smooth patient flow.