ER Patient Access Specialist

University of Mississippi Medical Center; Canton (MS); On-site; USD 33,000 - 42,000; Full time

Job summary

A prominent healthcare institution in Canton, MS is seeking a Patient Access Representative to provide professional patient assistance in the Emergency Room. Responsibilities include greeting patients, verifying insurance information, and managing patient registration. The ideal candidate should possess strong communication and organizational skills, with a high school diploma and one year of relevant experience. This role ensures efficient patient flow and compliance with hospital policies, making it critical to delivering quality healthcare service.

Qualifications

• One year of experience in clinical admissions, patient registration, or patient scheduling.
• Basic knowledge of patient throughput workflows and regulations.
• Basic knowledge of third-party insurance and government insurance plans.

Responsibilities

• Greet and assist patients and families in the Emergency Room.
• Complete accurate patient registration including verification of demographic and insurance information.
• Verify insurance eligibility and benefits and update records.
• Collect patient co-pays and provide information about financial assistance programs.
• Respond promptly to patient inquiries with sensitivity.

Skills

Strong communication

Customer service

Organizational skills

Analytical skills

Proficiency in Microsoft Word and Excel

Education

High school diploma/GED

Job description

A prominent healthcare institution in Canton, MS is seeking a Patient Access Representative to provide professional patient assistance in the Emergency Room. Responsibilities include greeting patients, verifying insurance information, and managing patient registration. The ideal candidate should possess strong communication and organizational skills, with a high school diploma and one year of relevant experience. This role ensures efficient patient flow and compliance with hospital policies, making it critical to delivering quality healthcare service.