ER MedCom Specialist — Evening/Night Shift

Carilion Clinic; Christiansburg (VA); On-site; USD 24,000 - 34,000; Full time

Job summary

Carilion Clinic in Christiansburg, VA is seeking an Emergency Room Communication Specialist to coordinate emergency communications, manage EMS call intake, and support ED operations. Responsibilities include documenting in EPIC/Teletracking, relaying information to physicians, and prioritizing calls for appropriate interventions.

The role emphasizes teamwork, independent work, and adherence to protocols. The ideal candidate has medical terminology knowledge, a high school diploma or GED, and

Qualifications

• High school diploma or GED required.
• Knowledge of medical terminology required.
• EMT or Paramedic certification preferred.
• Strong interpersonal, communication, and teamwork skills required.
• Basic computer/typing skills and familiarity with Windows applications; ability to work independently.

Responsibilities

• Coordinate emergency communications and manage call intake.
• Collaborate with care teams to ensure timely EMS assignments.
• Enter and relay patient information through EPIC and Teletracking.
• Prioritize calls and determine interventions with appropriate stakeholders.
• Maintain EMS drug box inventory and update bed requests in Teletracking.
• Participate in Performance Improvement activities and cost containment efforts.

Skills

Medical terminology

Education

High school diploma or GED

Job description

Carilion Clinic in Christiansburg, VA is seeking an Emergency Room Communication Specialist to coordinate emergency communications, manage EMS call intake, and support ED operations. Responsibilities include documenting in EPIC/Teletracking, relaying information to physicians, and prioritizing calls for appropriate interventions.

The role emphasizes teamwork, independent work, and adherence to protocols. The ideal candidate has medical terminology knowledge, a high school diploma or GED, and