Equity-Driven Inside Sales Specialist: Growth & Ownership

Rubber-and-Gasket-Company-of-Americ; Springdale (AR); On-site; USD 48,000 - 55,000; Full time

Job summary

RGA in Springdale, AR seeks an Inside Sales Specialist to manage customer relationships and facilitate the sale of rubber, gasket, hose and belting products from the local branch. You will process orders, provide product information, quotes, and invoices, and work closely with customers to ensure satisfaction and timely delivery.

The role requires strong communication, multitasking, and knowledge of industrial products; proficiency with MS Office and ERP/CRM systems is expected.

Qualifications

• Strong verbal and written communication skills required.
• Ability to handle multiple tasks efficiently with attention to detail.
• Knowledge of hose, gaskets, belting and other industrial products preferred.

Responsibilities

• Respond to inquiries about product availability, pricing and delivery timelines via phone, email or in person.
• Process orders, prepare quotes, create invoices and track order status for timely delivery.
• Collaborate with fabrication and warehouse teams to confirm specifications and assist with inventory needs.
• Address customer concerns independently and escalate complex issues when needed.
• Prioritize requests and urgent orders while maintaining high service levels.

Skills

Verbal and written communication

Multitasking

Industrial products knowledge

MS Office & ERP/CRM

Instruction following

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

ERP/CRM systems

Job description

RGA in Springdale, AR seeks an Inside Sales Specialist to manage customer relationships and facilitate the sale of rubber, gasket, hose and belting products from the local branch. You will process orders, provide product information, quotes, and invoices, and work closely with customers to ensure satisfaction and timely delivery.

The role requires strong communication, multitasking, and knowledge of industrial products; proficiency with MS Office and ERP/CRM systems is expected.