Equipment Support II

Sunstate Equipment Co., LLC; Calhoun (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Uniforms provided

Free boot allowance

Rent equipment free

Free safety glasses

Overtime opportunities

Paid weekly

Job summary

Sunstate Equipment Co., LLC is hiring immediately for an Equipment Support II to help keep the yard organized, assist customers, and support technicians. You will help manage equipment flow, prepare gear for delivery, and assist drivers with loading, fueling, and staging.

The role emphasizes safety, outdoor work, and teamwork. We offer weekly pay, uniforms, a boot allowance, free equipment rental, and paid holidays after eligibility, with opportunities for growth.

Qualifications

• Previous customer service experience within the construction rental industry is preferred.
• Knowledge or experience with construction rental equipment is a plus.
• Strong customer service and problem-solving skills.
• Effective communication and active listening skills.

Responsibilities

• Greet and assist customers with their needs in the yard.
• Prepare and stage equipment for deliveries.
• Maintain the flow of equipment in and out of the yard.
• Load and unload equipment for customers and assist drivers.
• Hook up trailers and other towables to customer vehicles and ensure loads and trailers are properly secured.
• Communicate with the front office and shop using a two-way radio.
• Instruct customers on safe use of equipment and demonstrate operation.

Skills

Customer service

Equipment knowledge

Communication

English proficiency

Job description

Sunstate Equipment Co.: Where Safety and People are Core Values!

We take care of our People and it shows!

Hiring Immediately! Pay dependent on experience. PAID WEEKLY!

Typical Schedule: Monday – Friday, 7:00 AM – 5:00 PM, Overtime Eligible
Pay Range: dependent on experience Quarterly Branch Performance Bonus

• Uniforms provided AND cleaned for FREE
• Annual work boot allowance
• Rent ANY of our equipment for FREE
• FREE prescription safety glasses
• Unique Vacation Overtime Averaging benefit that pays you overtime while you're on vacation
• My Holiday to observe a paid holiday of your choice annually
• Medical, dental, and vision benefits after a full month of employment
• PTO, sick leave, and personal time accrued after 90 days
• Opportunities for career growth and advancement within Sunstate

As an Equipment Support II , you will play an important role in providing excellent customer service while keeping the branch yard organized, safe, and ready for business. You will help manage the flow of equipment in and out of the yard, prepare equipment for delivery, assist customers and drivers with loading and unloading, fuel equipment, and support technicians and other branch team members with a variety of hands‑on tasks.

What You'll Do

• Greet and assist customers with their needs in the yard
• Prepare and stage equipment for deliveries
• Maintain the flow of equipment in and out of the yard
• Load and unload equipment for customers and assist drivers
• Hook up trailers and other towables to customer vehicles and ensure loads and trailers are properly secured
• Communicate with the front office and shop using a two‑way radio
• Instruct customers on the proper and safe use of equipment and demonstrate equipment operation
• Review rental contracts to ensure the correct equipment is delivered
• Complete customer equipment pickup and return receipts
• Notify the Branch Manager or designee of damaged equipment
• Maintain a clean, organized, and safe yard and work area
• Fuel equipment
• Check service and perform minor repairs on some small equipment
• Regularly inventory equipment and accessories
• Assist technicians, drivers, and other branch personnel with labor‑based tasks
• Deliver and pick up branch supplies as needed
• Deliver and pick up equipment from job sites as needed, including equipment exchanges
• Fill propane cylinders upon request
• Follow all safety policies, procedures, and PPE requirements
• May be scheduled for extended hours and/or on‑call or standby rotations
• Perform other duties as assigned

What We're Looking For

• Previous customer service experience within the construction industry or a related field is preferred
• Knowledge or experience with construction rental equipment is a plus
• Strong customer service and problem‑solving skills
• Effective communication and active listening skills
• Strong organizational and time management skills
• Attention to detail and ability to complete tasks accurately
• Ability to receive coaching and follow direction effectively
• Ability to work under moderate supervision
• Ability to read, write, and speak English; bilingual skills are a plus
• Safety‑focused mindset and commitment to following all safety policies and procedures
• Self‑motivated, dependable, and willing to learn
• Team‑oriented and willing to assist coworkers
• Comfortable working outdoors and around heavy equipment
• Full range of motion, agility, and strength to climb in and out of large vehicles, trailers, and equipment
• Ability to normally lift 25 lbs., frequently lift 50 lbs., and occasionally lift up to 90 lbs. with mechanical or lift assistance
• Must be at least 18 years of age to operate a Company vehicle
• Must possess a valid, unrestricted driver’s license and maintain a driving record that meets Company eligibility standards
• A DOT medical card is not required at the time of hire but may be required after employment begins depending on assigned duties
• Must maintain regular and predictable attendance
• Must maintain a professional appearance
• Additional background checks and drug and alcohol testing may be required for access to restricted job sites

Sunstate is a proud Second Chance employer that evaluates every candidate on a case‑by‑case basis.

This is a physically demanding, hands‑on position that is primarily performed outdoors. Employees may be exposed to varying weather conditions, and some work areas may not be heated or air conditioned.

The position requires frequent walking, standing, lifting, stooping, crouching, bending, reaching, twisting, pulling, pushing, carting, and transporting objects of various weights and dimensions.

Employees will work around large industrial equipment and may be exposed to materials including gasoline, diesel fuel, propane, and cleaning solvents. Appropriate personal protective equipment, including safety glasses, gloves, safety footwear, and fall protection when required, must be worn.

Safety is one of Sunstate's top core values, and every employee is expected to remain alert, unimpaired, and capable of performing their job safely.

#LI-AF1

Why Choose Us?

At Sunstate, every employee is valued, respected, and fairly compensated. More importantly, every employee has a voice that deserves to be heard. We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work.

No matter which location you visit, you can't help but feel the close‑knit work‑family environment.

We have strategically and organically grown our company from within, promoting from the ground up and providing employees with opportunities to explore their different passions within our own walls. This culture allows our people to develop valuable, marketable skills they can use throughout their careers.

Plus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, we're constantly evolving our resources to provide our people with tools to make their lives easier.

Be YOU at Sunstate

At Sunstate Equipment, we are actively fostering a workplace culture where individuals of all identities and life experiences feel genuinely valued, respected, and appreciated.

As a proud equal‑opportunity employer, we wholeheartedly welcome candidates from diverse backgrounds and cultures. We recognize and celebrate the unique perspectives they bring, with the understanding that they are the fuel for the innovative ideas that drive the evolution of our industry.

Sunstate Equipment Co. is an Equal Opportunity Employer

A Drug Free Workplace and Participates in E-Verify

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.