Equipment Services Coordinator

BlueSky Resource Solutions; Atlanta (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

BlueSky Resource Solutions is seeking an Equipment Services Coordinator in Atlanta to manage short-term rentals of professional communication equipment. You will guide the process from initial consultation to delivery, setup, and invoicing, ensuring a smooth customer experience.

The role requires organization, adaptability, and a customer-first mindset within a fast-paced environment. The ideal candidate has 1+ year in a related role, strong communication skills, and the ability to handle

Qualifications

• 1+ year of experience in fast-paced customer service, rental, operations, or events.
• Strong sense of urgency with excellent attention to detail.
• Ability to prioritize and perform under pressure.
• Strong verbal and written communication skills.
• Ability to build relationships with customers and organizers.
• Comfortable with computers and learning equipment programming/order-management systems.
• Experience preparing reports or maintaining operational documentation.
• Ability to lift up to 50 pounds.

Responsibilities

• Consult with customers to understand rental requirements and process orders.
• Coordinate equipment availability, preparation, and delivery schedules.
• Maintain accurate rental inventory and coordinate with internal teams.
• Provide excellent customer service throughout the rental process.
• Assist customers with basic equipment operation and troubleshooting.
• Resolve order and invoicing questions following rental transactions.
• Support management in achieving rental revenue and customer-service goals.
• Develop relationships with local event organizers, venues, and potential customers.
• Coordinate preparation, installation, and setup of equipment as required.
• Program and configure communication equipment as needed.
• Enter rental orders, customer information, and invoices into internal systems.

Education

Some college coursework

Job description

We are seeking a Equipment Services Coordinator to supportcustomers with short-term rentals of professional communication equipment. This position manages the rental process from initial customer consultation through equipment preparation, delivery coordination, customer support, and invoicing.

The ideal candidate is highly organized, customer-focused, and comfortable working in a fast-paced environment where priorities and equipment needs can change quickly.

Responsibilities

• Consult with customers to understand rental requirements and process orders.
• Coordinate equipment availability, preparation, and delivery schedules.
• Maintain accurate rental equipment inventory and coordinate with internal operations teams regarding inventory needs.
• Provide excellent customer service throughout the rental process.
• Assist customers with basic equipment operation and troubleshooting.
• Resolve order and invoicing questions following rental transactions.
• Support management in achieving rental revenue and customer-service goals.
• Develop relationships with local event organizers, venues, and other potential rental customers.
• Coordinate the preparation, installation, and setup of equipment based on customer requirements.
• Program and configure communication equipment as needed.
• Enter rental orders, customer information, and invoices into internal systems.

Preferred Qualifications

• 1+ year of experience in a fast-paced customer service, rental, operations, or events environment preferred.
• Strong sense of urgency with excellent attention to detail.
• Ability to prioritize responsibilities and perform effectively under pressure.
• Strong verbal and written communication skills.
• Ability to build relationships with customers, event organizers, and other stakeholders.
• Comfortable working with computers and learning equipment programming and order-management systems.
• Experience preparing reports or maintaining operational documentation.
• Ability to lift and/or move equipment weighing up to 50 pounds.
• Some college coursework preferred, or equivalent relevant professional experience.
• Successful completion of applicable pre-employment screening, which may include a motor vehicle record check.

BlueSky Resource Solutions is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.