Equipment Service Technician

100Hires, Inc.; Chattanooga (TN); Remote; USD 48,000 - 65,000; Full time

Benefits offered by this job

Company Vehicle

Market Competitive Pay

Paid Time Off & Holidays

Tuition reimbursement

Job summary

STERIS is seeking an Equipment Service Technician who will troubleshoot, repair, and maintain medical equipment in hospital environments. The role is remote-based with daily travel in the assigned territory, requiring a valid driver's license and the ability to work independently while coordinating with a cross-functional team.

Ideal candidates have 4+ years in mechanical/technical work, familiarity with HVAC, refrigeration, and electrical systems, and strong communication skills to support

Qualifications

• High School Diploma or GED required; technical certifications preferred.
• 2+ years in a mechanical/technical role.
• Experience with HVAC, refrigeration, or medical equipment is a plus.
• Ability to work independently and in teams.

Responsibilities

• Perform fundamental troubleshooting, repairs, and maintenance of equipment.
• Prioritize Customer and business needs to complete tasks autonomously.
• Collaborate with Tech Support, Engineering and Service Contract Management to escalate issues and ensure regulatory compliance.
• Provide Customers with information, pricing and repair options; identify sales opportunities with management support.
• Support multiple locations within assigned territory as needed.

Skills

Mechanical experience

Electrical knowledge

Diagnostics

Customer engagement

Verbal/written communication

Education

High School Diploma or GED

Associates degree or related certifications

Tools

MS Windows

Mobile apps

Job description

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Position SummaryAre you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician is a remote based Customer facing employee, primarily working inside hospitals.You will be responsible for troubleshooting and repairing medical equipment.Individuals with experience working in HVAC repair, Mechanics, Maintenance, Refrigeration, Boilers, Chillers, Equipment Repair, Diesel and Automotive Repair, Aviation Repair, Plumbing, Electrical, etc. are often successful.This is a safety sensitive position.This role requires daily travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process. An acceptable driving record generally means a driver has a very limited number of moving violations, accidents, or driving-related convictions.What you'll do as an Equipment Service TechnicianPerform fundamental troubleshooting, repairs, and maintenance of STERIS and competitor equipment, systems and components.Manage time effectively by prioritizing Customer and business needs and schedules autonomously to complete PM performance, service calls, warranty calls, equipment installations, field upgrade programs and other duties.Work with cross functional teams (Tech Support, Engineering and Service Contract Management), to escalate issues appropriately and utilizes advanced technology platforms to complete compliance regulatory requirements, and resolve and document troubleshooting issues.The Technician will provide Customers with information, pricing and repair options. With management support, build relationships with Sales to drive Customer experience and revenue opportunities. Learn to identify sales opportunities in assigned territory.Provide support to various locations within assigned territory depending on the service agreements and Customer needs.The Experience, Skills and Abilities NeededHigh School Diploma or GED with 4+ years of work experience, with 2 of those years in a mechanical/technical role. Associates degree or related certifications in technical/mechanical area, competitive equipment training or related military experience may be considered towards technical experience requirement.Valid driver’s license and the ability meet all required background and physical assessment elements to obtain and maintain existing and new vendor credentialing requirements.Customer and team engagement experience.Effective written and verbal communication skills.Basic computer skills (MS windows/email, navigation, mobile app, and ability to data input into multi systems).Must be able to meet flexible schedules with potential overnights, as well as early/late hours, based on Customer and business needs.What STERIS OffersWe value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.Here is a brief overview of what we offer:Market Competitive PayExtensive Paid Time Off and (9) added holidaysExcellent Healthcare, Dental and Vision BenefitsCompany VehicleCompany Cell Phone/LaptopTools, Equipment, Uniforms providedLong/Short Term disability coverage401(k) with company matchMaternity & Paternal LeaveAdditional add-on benefits/discounts for programs such as Pet InsuranceTuitionreimbursement and continued education programsExcellent opportunities for advancement and stable long-term careerYou should be proficient in:Construction Equipment MaintenanceFacilities Maintenance ExperienceHVAC MaintenanceLift Truck Repair & MaintenanceGround Support Equipment (GSE) Maintenance