Equipment Sales Support

Kurita Europe GmbH; New York (NY); On-site; USD 40,000 - 44,000; Full time

Job summary

Kurita Europe GmbH in New York is seeking a Sales Administrator for the General Water Engineering (GWE) sales team to oversee direct bid preparation, process orders and changes, coordinate trade show activities, and maintain CRM reporting.

The role requires a Bachelor's or Associate degree, 3+ years in sales support, proficiency in Microsoft Office, and ERP/CRM experience, with strong communication and cross-functional collaboration. Travel is 0-10%.

Qualifications

• Bachelor's or Associate's degree required.
• 3+ years in sales support or related commercial operations.
• Proficiency in Microsoft Office; ability to create and analyze reports and dashboards.
• Experience with ERP systems and CRM is preferred.
• Strong written and verbal communication; ability to collaborate cross-functionally.
• Proven problem-solving and process-improvement skills.

Responsibilities

• Oversee preparation of direct bids and processing of new orders and change orders.
• Coordinate trade show activities and maintain CRM reporting.
• Assist Territory Managers by fielding non-technical questions from reps and contractors.
• Produce and interpret sales support metrics and reporting for leadership.
• Process orders through commercial review in line with ISO 9001 QMS.
• Provide administrative support to Sales Director and GWE leadership.

Skills

Communication skills

Report writing

Attention to detail

Education

Bachelor's or Associate's degree

Tools

ERP system

CRM

Microsoft Office

Job description

Select how often (in days) to receive an alert:

At Kurita, we aim to create new value for water and deliver solutions that support responsible resource use. Our philosophy guides us: “Study the properties of water, master them, and we will create an environment in which nature and humanity are in harmony.” We act with integrity, customer focus, and a steadfast commitment to innovation and safety.

BRIEF DESCRIPTION

The Sales Administrator performs a wide range of administrative and support activities for the General Water Engineering (GWE) sales teams including but not limited to: overseeing the preparation of direct bids, processing new orders and change orders, coordination of trade show activities, and maintenance of CRM database and all associated reporting.

Pay: $29/32/hr

Travel: 0-10%

Duties and Responsibilties

• Requires a thorough knowledge of KAI’s GWE sales organization and procedures of sales generation, bidding requirements, project hand-off, and technical language
• Good working relationship with KAI’s municipal independent representatives and other industry professionals
• Assist municipal Territory Managers in fielding non-technical questions from reps, contractors, engineers, and website inquiries. Keep them well informed of upcoming commitments and responsibilities, following up appropriately
• Produce and interpret sales support metrics and reporting (e.g., cycle time, backlog, margin, order accuracy), providing insights and recommendations to the sales team and leadership
• Prepare direct bid documentation by consolidating technical and commercial inputs, validating scope/pricing, and ensuring on-time, high-quality submissions in collaboration with the AEs, Estimators, at TMs.
• Perform general and specialized administrative duties for the KAI’s equipment sales efforts
• Assist the Territory Managers and other GWE sales personnel
• Process orders through commercial review in accordance with our ISO 9001 QMS system
• Perform administrative duties for the Sales Director and SVP of GWE
• Perform other duties as assigned.

TECHNICAL REQUIREMENTS

• Bachelors or Associates Degree
• 3+ years of progressive experience in sales support, customer service, order management, or related commercial operations role (equipment/industrial environment preferred).
• Proficiency in Microsoft Office (Excel, Outlook, Word); ability to create and analyze reports and dashboards.
• Experience working in an ERP system required; CRM experience preferred.
• Strong written and verbal communication skills, including customer-facing and cross-functional communication with Sales, Engineering, Operations, and vendors.
• Proven problem-solving and escalation management skills; ability to identify root causes and implement process improvements.

Kurita Group specialises in optimising the reliability and efficiency of industrial plants and projects. Our customised technologies and patented products for industrial water, paper and process treatment improve plant efficiency and plant lifetime as well as reducing costly downtimes.