Equipment & Rentals Support Specialist

U-Haul; Aurora (CO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

ESOP

Life insurance

Dental & Vision

Job summary

U-Haul International in Aurora, CO is seeking a Customer Service Representative to be the face of our service with customers both in-store and on the lot. You will help customers with U-Haul products, use U-Scan for rentals and inventory, and assist with loading, hitching, and equipment inspection.

We offer on-the-job education and opportunities for advancement. The role emphasizes safety, customer education, and hands-on training, with competitive pay and benefits including health insurance and

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Job description

U-Haul International in Aurora, CO is seeking a Customer Service Representative to be the face of our service with customers both in-store and on the lot. You will help customers with U-Haul products, use U-Scan for rentals and inventory, and assist with loading, hitching, and equipment inspection.

We offer on-the-job education and opportunities for advancement. The role emphasizes safety, customer education, and hands-on training, with competitive pay and benefits including health insurance and