Equipment Rentals & Service Specialist

U-Haul; Rapid City (SD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Paid holidays

Life insurance

401(k) plan

EAP

Job summary

U-Haul is seeking a Customer Service Representative in Rapid City, SD to be the face of our friendly, helpful team, assisting customers with products and services, and guiding them through rentals and equipment inspections. You will use smartphone-based U-Scan technology to manage rentals, move and hook up trucks, and ensure equipment is clean and ready for customers.

The role offers on-the-job education, with opportunities to learn and grow, plus a comprehensive benefits package for eligible

Qualifications

• Valid driver's license and good driving record.
• High school diploma or equivalent.
• Experience with customer service is a plus.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Rapid City, SD to be the face of our friendly, helpful team, assisting customers with products and services, and guiding them through rentals and equipment inspections. You will use smartphone-based U-Scan technology to manage rentals, move and hook up trucks, and ensure equipment is clean and ready for customers.

The role offers on-the-job education, with opportunities to learn and grow, plus a comprehensive benefits package for eligible