Equipment Rental Specialist & Customer Solutions Leader

Bobcat Company; Jacksonville (FL); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Disability, 1

Life Insurance

401K Match

Paid training, PTO, parental leave, &H

Job summary

Leppo Rents in Jacksonville, FL is seeking a proactive team member who blends construction equipment know-how with outstanding customer service to drive a seamless rental experience. You’ll be the frontline support, guiding customers from inquiry through delivery, and coordinating with service, sales and drivers to keep operations moving.

The role emphasizes ownership, mentorship, and creative problem-solving in a fast-paced environment, with a focus on building lasting customer relationships

Qualifications

• Knowledge of construction equipment and rental processes.
• Strong customer service instincts with confidence in tough conversations.
• Excellent organization and multitasking abilities.
• Creative thinker with a drive to deliver top-notch solutions.
• Leadership skills to coach and motivate teammates.

Responsibilities

• Be the frontline connection for rental customers—answer questions, solve problems, ensure customers get what they need.
• Own the process from start to finish: contracts, scheduling, equipment checks, deliveries.
• Keep the rental fleet organized, ready, and presentable.
• Lead, mentor, and support teammates to foster teamwork and growth.
• Collaborate with Service, Sales, and Drivers to maintain seamless operations.
• Bring creativity and problem-solving skills to handle challenges that come up.

Skills

Construction equipment knowledge

Customer service

Organization & multitasking

Creative problem solving

Leadership

Job description

Leppo Rents in Jacksonville, FL is seeking a proactive team member who blends construction equipment know-how with outstanding customer service to drive a seamless rental experience. You’ll be the frontline support, guiding customers from inquiry through delivery, and coordinating with service, sales and drivers to keep operations moving.

The role emphasizes ownership, mentorship, and creative problem-solving in a fast-paced environment, with a focus on building lasting customer relationships