Equipment Rental Specialist

Air Comfort, Inc; Brighton (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

A local equipment rental company in Brighton, Michigan, is seeking an Equipment Rental Specialist. This role includes maintaining yard organization, preparing equipment for rentals, and managing customer transactions. Ideal candidates should be mechanically inclined, possess strong attention to detail, and be comfortable with both physical and computer tasks. This position is vital for ensuring customer satisfaction and efficient rental operations, offering growth potential within the rental department.

Qualifications

• Ability to work outdoors and lift 50+ lbs.
• Valid driver's license required.
• Willingness to learn basic mechanical troubleshooting.

Responsibilities

• Maintain yard organization and equipment flow.
• Prepare rentals for pickup including cleaning and fueling.
• Assist customers with loading and unloading equipment safely.
• Handle rental contracts when the manager is unavailable.
• Manage inventory and track rentals using computers.

Skills

Mechanically inclined

Good communication skills

Strong attention to detail

Comfortable using computers

Tools

Aspen system

Forklift

Job description

Equipment Rental Specialist

We’re looking for a reliable, hands‑on team member to support our rental department. This role works directly under the Rental Manager and is critical to keeping our yard organized, equipment ready, and customers taken care of.

This is a mix of physical work, customer interaction, and light technical/computer tasks.

Key Responsibilities

• Maintain yard organization and equipment flow
• Prepare rentals for pickup (cleaning, fueling, inspection)
• Check in returned equipment and document condition
• Assist customers with loading/unloading equipment safely
• Handle rental contracts and customer transactions when manager is unavailable
• Support phone call overflow and customer inquiries
• Manage inventory in Aspen system
• Update equipment records
• Upload and organize photos of used machines
• Use computer/iPad to track rentals, inventory, and transfers
• Record 360° walkarounds for equipment transfers between stores
• Coordinate with team on equipment availability and movement
• Perform basic mechanical work (fluids, batteries, simple fixes)

Qualifications

• Comfortable using computers and learning systems (Aspen experience = bonus)
• Mechanically inclined (basic troubleshooting/maintenance)
• Ability to work outdoors and lift 50+ lbs
• Strong attention to detail (inventory + condition tracking matters)
• Good communication skills (in-person + phone)
• Valid driver’s license required
• Forklift experience a plus (or willing to learn)

Ideal Candidate

• Takes ownership of the yard like it’s theirs
• Organized and proactive (doesn’t wait to be told what to do)
• Comfortable jumping between physical work and computer tasks
• Can handle responsibility when the Rental Manager is not present

Why This Role Matters

You’ll be a key part of keeping rentals moving, customers happy, and equipment in top shape. This position has room to grow into higher responsibility within the rental department.