Equipment Operations Manager

JE Dunn Construction; Kansas City (KS); On-site; USD 63,000 - 128,000; Full time

Job summary

Join a leading construction company as an Equipment Operations Manager, overseeing equipment rental services and managing customer relations. This role demands extensive experience in rental operations, team leadership, and a commitment to safety. You will be at the forefront of supporting the company’s strategy in the equipment rental sector, providing solutions and ensuring optimal service delivery to clients.

Qualifications

• 8+ years rental, construction, or relevant industry experience required.
• 5+ years people management experience required.
• Bachelors preferred but relevant experience will be considered.

Responsibilities

• Leads the equipment rental team ensuring operational efficiency.
• Manages customer interactions related to equipment rental services.
• Develops safety culture and oversees incident investigations.

Skills

Communication skills

Customer service

Financial analysis

Safety management

Equipment rental knowledge

Education

High School Diploma or GED

Bachelor’s Degree in business, construction management or related field

Tools

MS Office

Job description

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Best People + Right Culture. These are the driving forces behind JE Dunn’s success.

By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company’s rewards, we’ve found a sustainable way to grow in our industry for the last 100+ years.

Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.

Role Summary

The Equipment Operations Manager will lead an equipment operations team in providing equipment rental services to both internal and external customers to achieve the overall strategy of the Blue Hat Crane & Equipment Rental Organization. This position will be responsible for managing the team’s customer interactions relating to scheduling, equipment fleet management, repair and maintenance, and accurate and timely billings. All activities will be performed in support of the strategy, vision and values of JE Dunn.

• Autonomy & Decision-Making: Makes decisions within defined limits of authority and consults supervisor on other decisions.
• Career Path: Senior Equipment Operations Manager
  
  

Key Role Responsibilities - Core

EQUIPMENT OPERATIONS MANAGEMENT FAMILY - CORE

• Leads all aspects of the company’s safety culture and creates awareness by demonstrating commitment to an injury-free environment through individual actions and mentoring others. Investigates safety incidents and retrains staff as needed.
• Manages all assigned aspects of the equipment rental business as it applies to the Blue Hat strategy and utilizes key operational metrics for day-to-day decision making and provides recommendations to leadership.
• Ensures clients are provided guidance and solutions to their equipment needs.
• Oversees Blue Hat operational processes relating to transactions in purchasing, fleet and inventory management, scheduling, billing, and customer relations.
• Maintains ongoing knowledge of the quantity and location of the Blue Hat equipment fleet in order to effectively make scheduling, service and repair decisions.
• Analyzes key operational reports to make informed decisions and advise leadership on business trends relative to growth and improvement opportunities.
• Executes new revenue opportunities relating to equipment, service, and inventory products.
• Manages timely resolution of equipment, inventory, service, and billing discrepancies for internal operations teams and external customers.
• Leads training topics and serves as a resource for Blue Hat operations including one-on-one training, large discussion groups, and other appropriate meetings.
• Actively participates in the continuous improvement plan by identifying inefficiencies in the current process, suggesting solutions and implementing improvements.
• Subject Matter Expert and national resource in multiple lines of equipment/material for the Blue Hat Division.
• Responsible for financial performance of assigned location or service aspect to include revenue performance and fiscal management of operational expenses.
  
  

Key Role Responsibilities - Additional Core

N/A

Knowledge, Skills & Abilities

• Ability to perform work accurately and completely, and in a timely manner
• Communication skills, verbal and written – Advanced
• Proficiency in MS Office – Advanced
• Ability to provide excellent customer service
• Thorough knowledge of equipment rental industry
• Ability to build relationships and collaborate within a team, internally and externally
  
  

Education

• High School Diploma or GED (Required)
• Bachelor’s Degree in business, construction management or related field (Preferred)
• In lieu of the above requirements, relevant experience will be considered.
  
  

Experience

• 8+ years rental, construction, or relevant industry experience (Required)
• 5+ years people management experience (Required)
• 5+ years with financial budgeting and management experience (Preferred)
  
  

Working Environment

• Valid and unrestricted drivers license required
• Must be able to lift up to 25 pounds
• May require periods of overnight travel
• Normal office environment, but may be exposed to extreme conditions (hot or cold)
• Frequent activity: Standing, Walking, Sitting, Viewing Computer Screen
• Occasional activity: Bending, Climbing, Reaching above Shoulder, Pushing, Pulling
  
  

Benefits Information

The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.

Click here for benefits details.

JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.

JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to [e-mail]

JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Construction

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