Equipment Finance Operations Specialist I

HomeTrust Bank; Asheville (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

HomeTrust Bank in Asheville, NC is seeking an Equipment Finance Servicing Specialist I to manage operational and contract servicing activities for equipment loans and leases. You will ensure data accuracy in the core system, handle customer service tasks, and support ongoing servicing while delivering a positive customer experience.

You will process loan and lease data, respond to inquiries, monitor payments, maintain regulatory compliance, and work with vendors and internal systems to mitigate

Qualifications

• High school diploma or equivalent.
• 1+ years of equipment financing and leasing experience or similar experience in another industry.
• Proficiency in basic computer applications, such as equipment finance systems and Microsoft Office products.
• Ability to understand and use bank policies and procedures for regulatory compliance and efficiency.
• Familiarity with banking regulations including BSA and AML requirements.
• Demonstrated problem solving ability and effective time management skills.
• Strong communication skills with emphasis on listening and problem solving.

Responsibilities

• Ensure loan, lease and collateral information is accurate and complete.
• Respond to inquiries related to servicing of loans or leases, including payments and billing.
• Work with vendors and internal systems to mitigate risk by tracking contract details.
• Monitor incoming payments and payoffs and process as necessary.
• Assist in invoicing, payment processing, ACH and wires in equipment finance.
• Provide superior customer service to internal and external customers.
• Ensure adherence to regulatory and compliance policies and procedures.
• Monitor UCC filings continuations and cancellations.
• Maintain confidentiality and security of sensitive information.
• Follow BSA, AML, CIP, and OFAC regulations in daily tasks.

Skills

Equipment financing

Leasing experience

Communication skills

Problem solving

Regulatory compliance

Time management

Microsoft Office

Equipment finance systems

Education

High school diploma or equivalent

Tools

Microsoft Office

Equipment finance systems

Job description

HomeTrust Bank in Asheville, NC is seeking an Equipment Finance Servicing Specialist I to manage operational and contract servicing activities for equipment loans and leases. You will ensure data accuracy in the core system, handle customer service tasks, and support ongoing servicing while delivering a positive customer experience.

You will process loan and lease data, respond to inquiries, monitor payments, maintain regulatory compliance, and work with vendors and internal systems to mitigate