EQUIPMENT DISPATCHER I/C, S&S 2026

Dr. Mylissa's Medical Boutique; Chicago, Northern (IL, KY); Hybrid; USD 90,000 - 110,000; Full time

Job summary

City of Chicago seeks an Equipment Dispatcher I/C to supervise a night-shift crew at City Incident Center, overseeing radio and telephone communications, dispatching equipment and staff across city departments. You will prepare schedules, monitor performance, and enforce discipline as needed, ensuring efficient operations during 10:00 pm–6:00 am shifts.

A test is required for interviews, with seniority-based selection per the CBA.

Qualifications

• Two years of work experience as an Equipment Dispatcher for the City of Chicago, OR four years of work experience in operating radio and communications equipment in a dispatch environment.
• Pass a test as part of initial screening.
• Senioritiy-based interview ordering per CBA rules.

Responsibilities

• Supervise Equipment Dispatchers and assign daily work shifts.
• Monitor performance and enforce disciplinary actions as required.
• Provide staff training on procedures and equipment usage.
• Coordinate dispatches and city-wide vehicle repair and support services.

Skills

Supervision

Radio communications

Staff coordination

Tools

Radio equipment

Job description

Description

Equipment Dispatcher I/C

Department of Streets and Sanitation

Number of Positions: 1 (ONE)

(Additional vacancies possible pending budget approval)

Starting Salary: $52.87 HOURLY (PR)

Deadline

Applications for this position will be accepted until 11:59pm CDT on 9/27/2026

Location and Hours

Location: City Incident Center (CIC) 1411 W Madison

Days/Hours: 10:00pm- 6:00am, Mon-Tues off

Work description

Under general supervision, functions as a first line supervisor, supervising Equipment Dispatchers engaged in receiving and transmitting radio and telephone communications, and dispatching appropriate equipment and personnel, and performs related duties as required. Prepares work scheduled and makes daily work assignments, ensuring work shifts are adequately staffed; maintains time records for subordinate staff and approves time off. Monitors work performance, responds to performance issues and initiates and enforces disciplinary actions as required. Implements new and revised standard operating procedures and monitors work operations to efficiency of operations. Provides staff training on operating procedures and use of computerized equipment, radios and other systems. Performs the full range of duties assigned to an Equipment Dispatcher and provides dispatcher coverage during absences, staffing shortages, emergencies, peak operational periods, or as otherwise needed. Assists Equipment Dispatchers in handling emergency situations and in the performance of assigned tasks as needed. Positions in the Department of Fleet and Facility Management oversee Equipment Dispatchers on an assigned shift at the central Dispatch Center, receiving calls via telephone, providing city-wide vehicle repair and support services to Motor Truck Drivers and other vehicle and equipment drivers from all city departments including Police and Fire. Positions in the Department of Streets and Sanitation's City Incident Center (CIC) oversee Equipment Dispatchers engaged in monitoring, receiving and transmitting radio communications to facilitate the delivery of departmental services in support of city-wide operations, and to respond to extreme weather conditions and city-wide emergencies. Alerts management of potential extreme weather conditions or emergencies. Performs other related duties as required.

Additional duties may be required for this position

Additional duties may be required for this position.

Essential duties

Prepares work scheduled and makes daily work assignments, ensuring work shifts are adequately staffed; maintains time records for subordinate staff and approves time off. Monitors work performance, responds to performance issues and initiates and enforces disciplinary actions as required. Implements new and revised standard operating procedures and monitors work operations to efficiency of operations. Provides staff training on operating procedures and use of computerized equipment, radios and other systems. Performs the full range of duties assigned to an Equipment Dispatcher and provides dispatcher coverage during absences, staffing shortages, emergencies, peak operational periods, or as otherwise needed. Assists Equipment Dispatchers in handling emergency situations and in the performance of assigned tasks as needed. Positions in the Department of Fleet and Facility Management oversee Equipment Dispatchers on an assigned shift at the central Dispatch Center, receiving calls via telephone, providing city-wide vehicle repair and support services to Motor Truck Drivers and other vehicle and equipment drivers from all city departments including Police and Fire. Positions in the Department of Streets and Sanitation's City Incident Center (CIC) oversee Equipment Dispatchers engaged in monitoring, receiving and transmitting radio communications to facilitate the delivery of departmental services in support of city-wide operations, and to respond to extreme weather conditions and city-wide emergencies. Alerts management of potential extreme weather conditions or emergencies. Performs other related duties as required.

Minimum qualifications

Two years of work experience as an Equipment Dispatcher for the City of Chicago, OR four years of work experience in operating radio and communications equipment in a communications or dispatch work environment.

Selection requirements

This position requires the successful completion of an online application and an initial screening process. Applicants who meet the established screening criteria may be invited to participate in one or more assessments designed to evaluate the knowledge, skills, or competencies relevant to the role. This position requires ALL candidates to PASS A TEST in order to be interviewed. Bidders who pass the test will be interviewed. The interviewed Bidders who possess the qualifications best suited to fulfill the responsibilities of the position will be selected in SENIORITY order and according to the CBA rules. Non-Bidders who pass the test will be interviewed. Interviewed Non-Bidders who possess the qualifications best suited to fulfill the responsibilities of the position will be selected.

NOTE

You must provide your valid U.S. driver's license at time of processing, if applicable.

NOTE

You must provide your professional license and/or training certificates at time of processing, if applicable.

Benefits and salary information

For Information on our employees benefits please visit our benefits website at: https://www.chicago.gov/city/en/depts/fin/benefits-office.html

For Information on our salary and title structure visit our classifications website at: https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf

Application evaluation

Initial evaluation will be based on information provided on the application and the documents submitted. Department of Human Resource staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.

Commitment to diversity

To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates.

Political sponsorship

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

Equal Employment Opportunity

The City of Chicago in an Equal Employment Opportunity and Military Friendly Employer.

Contact

City of Chicago

Brandon Johnson, Mayor