EQUIPMENT DISPATCHER I/C, S&S 2026

City of Chicago; Chicago (IL); On-site; USD 110,000 - 130,000; Full time

Job summary

City of Chicago is seeking an Equipment Dispatcher I/C for the City Incident Center (CIC) at 1411 W Madison. The role oversees dispatch of radio and telephone communications and coordinates citywide vehicle support for multiple departments, including Police and Fire emergencies.

The position works 10:00pm–6:00am, with Mon-Tues off, and carries a starting salary of $52.87 hourly. Candidates should have prior dispatcher experience or equivalent radio operations expertise under the union guidelines.

Qualifications

• Two years of work experience as an Equipment Dispatcher for the City of Chicago, OR four years of work experience in operating radio and communications equipment in a communications or dispatch work environment.

Responsibilities

• Prepares work schedules and assigns shifts to ensure adequate staffing.
• Monitors performance and enforces disciplinary actions as required.
• Provides staff training on operating procedures and equipment, radios, and systems.
• Performs the full range of Equipment Dispatcher duties and covers during absences or emergencies.
• Oversees dispatch operations to support citywide services and respond to weather events.

Skills

Dispatcher experience

Radio communication

Job description

BID/JOB ANNOUNCEMENT

EQUIPMENT DISPATCHER I/C

DEPARTMENT OF STREETS AND SANITATION

Bureau of Traffic Services

Number of Positions: 1 (ONE)

(Additional vacancies possible pending budget approval)

Starting Salary: $52.87 HOURLY (PR)

Applications for this position will be accepted until 11:59pm CDT on 9/27/202 6

These positions are open the public and to all current city employees covered under the terms of the City's collective bargaining agreement with the INTERNATIONAL BROTHERHOOD OF TEAMSTERS (LOCAL 700), BU#08. Only employees in City job titles in this bargaining unit are eligible to BID on this position.

Under general supervision, functions as a first line supervisor, supervising Equipment Dispatchers engaged in receiving and transmitting radio and telephone communications, and dispatching appropriate equipment and personnel, and performs related duties as required.

ESSENTIAL DUTIES

Prepares work scheduled and makes daily work assignments, ensuring work shifts are adequately staffed; maintains time records for subordinate staff and approves time off. Monitors work performance, responds to performance issues and initiates and enforces disciplinary actions as required. Implements new and revised standard operating procedures and monitors work operations to efficiency of operations. Provides staff training on operating procedures and use of computerized equipment, radios and other systems.

Performs the full range of duties assigned to an Equipment Dispatcher and provides dispatcher coverage during absences, staffing shortages, emergencies, peak operational periods, or as otherwise needed. Assists Equipment Dispatchers in handling emergency situations and in the performance of assigned tasks as needed. Positions in the Department of Fleet and Facility Management oversee Equipment Dispatchers on an assigned shift at the central Dispatch Center, receiving calls via telephone, providing city-wide vehicle repair and support services to Motor Truck Drivers and other vehicle and equipment drivers from all city departments including Police and Fire. Positions in the Department of Streets and Sanitation's City Incident Center(CIC) overse� equipment dispatchers engaged in monitoring, receiving and transmitting radio communications to facilitate the delivery of departmental services in support of city-wide operations, and to respond to extreme weather conditions and city-wide emergencies. Alerts management of potential extreme weather conditions or emergencies. Performs other related duties as required.

Additional duties may be required for this position.

Location: City Incident Center (CIC)1411 W Madison

Days/Hours: 10:00pm- 6:00am, Mon-Tues off

THIS POSITION IS IN THE CAREER SERVICE

MINIMUM QUALIFICATIONS

Two years of work experience as an Equipment Dispatcher for the City of Chicago, OR four years of work experience in operating radio and communications equipment in a communications or dispatch work environment.

SELECTION REQUIREMENTS

This position requires the successful completion of an online application and an initial screening process. Applicants who meet the established screening criteria may be invited to participate in one or more assessments designed to evaluate the knowledge, skills, or competencies relevant to the role. This position requires ALL candidates to PASS A TEST in order to be interviewed. Bidders who pass the test will be interviewed. The interviewed Bidders who possess the qualifications best suited to fulfill the responsibilities of the position will be selected in SENIORITY order and according to the CBA rules. Non-Bidders who pass the test will be interviewed. Interviewed Non-Bidders who possess the qualifications best suited to fulfill the responsibilities of the position will be selected.

NOTE: You must provide your valid U.S. driver's license at time of processing, if applicable.

NOTE: You must provide your professional license and/or training certificates at time of processing, if applicable.

For Information on our employees benefits please visit our benefits website at:

https://www.chicago.gov/city/en/depts/fin/benefits-office.html

For Information on our salary and title structure visit our classifications website at:

https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf

APPLICATION EVALUATION

Initial evaluation will be based on information provided on the application and the documents submitted. Department of Human Resource staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.

COMMITMENT TO DIVERSITY

To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration.

These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates.

To learn more about our hiring practices click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago in an Equal Employment Opportunity and Military Friendly Employer.

City of Chicago

Brandon Johnson, Mayor

Applications for this position will be accepted until 11:59pm CDT on 9/27/2026