Equipment Dispatch Specialist - Fast-Paced, Customer-Driven

RSC Holdings Inc.; Town of Lancaster (NY); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development & PromotionalOpport

Paid Sick Leave

Job summary

United Rentals, the world's largest equipment rental provider, is seeking a Dispatcher in Town of Lancaster, NY to organize the daily dispatch of equipment for the branch in a safe and timely manner.

You will schedule drivers, take customer orders for deliveries and pickups, arrange for emergency field repairs, assist the Inside sales team, and uphold superior customer service and safety standards.

Qualifications

• High School diploma or equivalent.
• Valid driver's license with acceptable driving record.
• Technical knowledge of DOT/Federal Motor Carrier rules and regulations.
• Diligent attention to safety.
• Strong ability to multitask in a fast-paced environment.
• Superior customer service, teamwork and verbal/written communication skills.

Responsibilities

• Schedule drivers and organize dispatch of all equipment for the branch
• Assist in taking customer telephone orders for deliveries, pickups and service
• Arrange for all emergency field repairs
• Answer customer calls and review driver schedules in order to fulfill customer requests
• Assist Inside sales team as needed
• Other duties as assigned

Skills

Multitasking

Customer service

Communication

Teamwork

Safety awareness

Education

High School diploma or equivalent

Job description

United Rentals, the world's largest equipment rental provider, is seeking a Dispatcher in Town of Lancaster, NY to organize the daily dispatch of equipment for the branch in a safe and timely manner.

You will schedule drivers, take customer orders for deliveries and pickups, arrange for emergency field repairs, assist the Inside sales team, and uphold superior customer service and safety standards.