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Henry Schein, Inc. seeks an Equipment Coordination Specialist to manage post-order procurement and coordinate installations across districts, ensuring alignment with quarterly/annual Risk and Opportunity targets.
The role supports teams by scheduling installations, tracking shipping details, and ensuring timely delivery and setup of dental equipment. The position requires strong Excel and project-management capabilities, excellent communication skills, and the ability to work with internal
JOB OVERVIEW: The Equipment Coordination Specialist will be responsible for managing the post-order procurement process for dental equipment and supplies and ensuring the team is tracking toward the quarterly/annual Risk and Opportunity (RO) targets. This role supports the respective district(s) by ensuring installations are coordinated internally and externally in accordance with our policies and procedures to facilitate the timely delivery and installation of dental equipment.
Manages the entire district installation process by working with the District Managers and Sales Representatives to determine appropriate installation dates and ensure all projects are current and on track with quarterly/annual RO. Leads the coordination of any installation date changes that may occur during the planning process. Ensures all preparation is completed prior to the start of weekly Equipment Planning Meetings (EPMs), including scheduling customers; inputting current estimated shipping details and notes into internal software systems; daily/weekly adjustment of projected installation dates; manages the solutioning of credit issues; validates ‘Order Terms’ compliance prior to installation; and works directly with 3PL (or respective Henry Schein facilities) to ensure equipment is staged for delivery. In conjunction with the District Manager, prepares for and leads all EPM for respective assigned district(s) to ensure equipment racking/anticipated arrivals and customer scheduling are transparent and seamless throughout the last-mile portion of the installation process. Completes daily invoicing per order terms upon delivery/installation of equipment, including ensuring all credit and financial approvals are in place, and handles escalations as required. Manages the entire equipment return process by ensuring equipment is received at the appropriate Henry Schein facility. Proactively vets the entire approval process based on the value and age of the equipment by ensuring all approval levels have been obtained. Handles escalations to ensure the return process is properly executed. Processes all orders submitted by Sales as delayed deliveries and validates that delayed deliveries meet all financial documentation requirements. As delayed deliveries come due, ensures documentation is prepared and completed prior to quarter end. Communicates directly with Equipment Specialists on a weekly basis to ensure alignment with order status and forecasted projections/commitments. Ensures orders that were approved on an exception basis for RPOs have credit approval in place no later than 30 days before the projected installation date. Collaborates daily with the respective Installation Manager to discuss the installation schedule and identify technician availability and requirements for scheduling purposes. Provides financial accounting with the proper proof of delivery documents for entered equipment orders based on audit sent by the Financial Inventory Team. Verifies with Equipment Service Technicians and local management for revenue recognition. Acts as back up for colleagues in other markets. Other duties and special projects as assigned.
Microsoft Office: Microsoft Word, moderate to advanced Excel knowledge and Power Point. Knowledge of and the ability to learn general database applications. Exceptional communication and organizational skills. Ability to learn company software and systems, including project management tools Understand and act on financial information that may contribute to business profitability Project management skills to drive business results and an understanding of industry practices and company policies and procedures. Strong decision making, analysis and problem-solving skills with ability to multi-task.
Good understanding of industry practices Proficient with tools, systems, and procedures Basic planning/organizational skills and techniques Good decision making, analysis and problem solving skills with ability to multi-task Good verbal and written communication skills Good presentation and public speaking skills Good interpersonal skills Basic conflict resolution skills Developing professional credibility
Typically 3 to 5 or more years of increasing responsibility in terms of any applicable professional experience.
Typically a Bachelor's Degree or global equivalent in related discipline.
Job is work from home. Team will choose to meet live in the office when possible. No travel required. No special physical demands required.
For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers
The posted range for this position is $63,396 - $99,056 which is the expected starting base salary range for an employee who is new to the role to be fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc. At the time of this posting, this position is eligible for a bonus not reflected in the posted range subject to the achievement of the plan.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
If you are unable or limited in your ability to complete the application process, including the use or access of www.henryschein.com/careers, as a result of a physical or mental impairment, you can request reasonable accommodations. Please e-mail the appropriate email address below with the type of accommodation you are requesting. Please include your first and last name, phone number, position for which you are interested in applying and geographic location in your request. US Candidates: jobsupport@henryschein.com UK and Ireland Candidates: UKHSHRRecruitment@henrychein.co.uk Australia and New Zealand Candidates: APACCareers@henryscheinone.com Malaysia Candidates: CNHR@henryschein.com Italy Candidates: risorse.umane@henryschein.it It is important to us to offer different types of work arrangements. Please see the types we offer below: Work From Home: Work is performed directly from the TSM's home office. Hybrid: Time is scheduled between working from a TSM home office and at a company facility, as required. Onsite: Work is performed exclusively at a company facility. Field: Position requires traveling to different locations within a specific geographic territory, as assigned.