Equipment Application Scientist

Tempus AI, Inc.; Chicago (IL); On-site; USD 44,000 - 51,000; Full time

Benefits offered by this job

Incentive compensation

Restricted stock units

Medical and other benefits depending

Job summary

Tempus AI, Inc. is seeking a laboratory automation specialist to support clinical lab operations across multiple sites. You will repair and adjust software settings for automated workflows and provide hands‑on support for liquid handling systems and lab instruments.

Collaborate with Clinical Lab, QC and Lab Automation teams to perform non-routine maintenance, PQs, and ensure compliance with CLIA/CAP/NYSDOH/ISO. This role emphasizes accuracy, documentation, and continuous improvement.

Qualifications

• Bachelor's or master's in Bioengineering, Biotechnology, or life sciences.
• 2–6 years of programming or building automation experience in pharma or clinical lab.
• Experience in CAP/CLIA-regulated labs is desirable.
• Strong organizational skills and attention to detail.

Responsibilities

• Adjust and repair software settings for automated workflows in a complex clinical lab.
• Provide technical support for liquid handlers and lab instrumentation.
• Coordinate with third-party support and QC/Lab Automation teams for maintenance and upgrades.
• Update SOPs and equipment records, report deviations and ensure compliance.

Skills

Attention to detail

Time management

Excel/Google Sheets

Education

B.S./M.S. in Bioengineering or Biotechnology

Tools

Tecan Liquid Handlers

Excel

Google Sheets

Job description

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

What You'll Do:

Work with department managers to repair/adjust/update software settings for existing automated workflows in a complex, rapidly-evolving clinical laboratory at multiple sites. Provide technical support for liquid handlers and other lab instrumentation, and coordinate with third-party support engineers as needed. Collaborate with Clinical Lab, QC and Lab Automation teams to coordinate, schedule and perform non-routine maintenance of instrumentation. Help create and implement new equipment functionality for use by Tempus R&D and clinical lab staff while maintaining CLIA/CAP/NYS-DOH/ISO compliance. Complete Performance Qualifications (PQs) for all clinically approved molecular laboratory equipment. Collect and help analyze equipment metrics. Investigate equipment related issues and help facilitate and implement corrective and preventative actions. Interact with lab management and testing personnel to provide equipment training, troubleshoot equipment issues, and prioritize QC tasks. Report significant equipment findings/deviations and system deficiencies to lab management, as appropriate. Update SOPs and equipment records within the document control system, including creation/ revision/ review of internal SOPs and other quality documentation.

Qualifications:

B.S. or M.S. in Bioengineering, Biotechnology, or other applicable Life Science, with 2-6 years experience in programming or building automation systems in a pharmaceutical, biotechnology, or clinical laboratory. Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy. Proven ability to learn new skills quickly and adapt to new processes smoothly. Moderate experience with Microsoft Excel and/ or Google Sheets. Previous experience in a clinical lab regulated by CAP/ CLIA/ NYS, highly desirable. Good time management skills. Experience with, and Tecan Liquid Handlers, highly desirable.

CHI: $32.00-$37.00 The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience.

Benefits:

• incentive compensation
• restricted stock units
• medical and other benefits depending on the position

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Tempus was founded in August of 2015 by Eric Lefkofsky, after his wife was diagnosed with Breast Cancer. Shortly after he founded the company in an effort to bring the power of technology and artificial intelligence to cancer care, he convinced Ryan Fukushima to join as the company’s first employee. Ryan and Eric began assembling a world class team, focused on building the first version of a platform capable of ingesting real time healthcare data in an effort to personalize diagnostics. We built the platform for oncology and have expanded it to neuropsychiatry, cardiology, infectious disease (through COVID), and radiology. Despite our rapid growth, our mission remains the same - to help make sure patients are on the right drug at the right time, so they can live longer and healthier lives. We're looking for people who can change the world. Who question the status quo and don't shy away from tough problems. For the builders who are never done building and the learners who are never done learning. We're looking for passionate people with undying curiosity. Those who want to attack one of the most challenging problems mankind has ever faced. Head on.