Sr. Manager, Quality Assurance

Tempus; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Incentive compensation

Restricted stock units (RSUs)

Medical benefits

Job summary

Tempus is seeking a Quality Assurance Specialist to join our team in Chicago. You will serve as a QA partner for client-specific projects, coordinating quality activities, timelines, risks, and follow-up actions, while collaborating with cross-functional teams to integrate quality requirements into plans.

Ideal candidates have 1–3+ years in QA/QMS within FDA-regulated settings, strong communication skills, and the ability to manage multiple priorities with minimal supervision.

Qualifications

• Experience coordinating quality activities across multiple workstreams.
• Ability to communicate quality requirements clearly to clients and internal teams.
• Familiarity with quality management systems and regulatory standards.

Responsibilities

• Serve as a QA partner for assigned client-specific projects, coordinating quality activities, deliverables, timelines, risks, and follow-up actions.
• Collaborate with project, product development, operations, regulatory, and other cross-functional teams to integrate quality requirements into project plans and execution.
• Act as a professional, responsive point of contact for clients and external partners on assigned quality matters.
• Support client onboarding, pre-qualification, and project-specific quality questionnaires; collect, review, and coordinate supporting documentation.
• Communicate project status, quality risks, decisions, and action items clearly to internal stakeholders and external client teams.
• Contribute to project planning and governance, including tracking milestones, dependencies, deliverables, and quality-system commitments.
• Manage and track NCRs, CAPAs, deviations, and related investigations, effectiveness checks, and follow-up activities associated with client projects.
• Maintain awareness of applicable regulations and standards and communicate relevant changes or requirements to project stakeholders and management.
• Comply with documented Quality Management System (QMS) procedures and complete assigned training on time.
• Participate in internal, external, client, and regulatory audits as a project quality representative; support response development and closure of project-related observations.
• Perform other duties and projects as assigned, with flexibility to support additional quality system areas.
• Review QMS documentation against applicable regulations for international compliance.
• Remain up to date with applicable regulations to communicate changing requirements to Management.
• Help identify opportunities for process improvement related compliance and inspection readiness.
• Collaborate with cross-functional teams to collect documentation and support compliance activities.
• Perform other duties and projects as assigned and ability to be flexible in supporting various quality system areas.

Skills

Project management

Client-facing & audit-facing

Communication skills

Detail-oriented

Self-motivated & adaptable

Job description

Quality Assurance Specialist

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Responsibilities

• Serve as a QA partner for assigned client-specific projects, coordinating quality activities, deliverables, timelines, risks, and follow-up actions.
• Collaborate with project, product development, operations, regulatory, and other cross-functional teams to integrate quality requirements into project plans and execution.
• Act as a professional, responsive point of contact for clients and external partners on assigned quality matters.
• Support client onboarding, pre-qualification, and project-specific quality questionnaires; collect, review, and coordinate supporting documentation.
• Communicate project status, quality risks, decisions, and action items clearly to internal stakeholders and external client teams.
• Contribute to project planning and governance, including tracking milestones, dependencies, deliverables, and quality-system commitments.
• Manage and track NCRs, CAPAs, deviations, and related investigations, effectiveness checks, and follow-up activities associated with client projects.
• Maintain awareness of applicable regulations and standards and communicate relevant changes or requirements to project stakeholders and management.
• Comply with documented Quality Management System (QMS) procedures and complete assigned training on time.
• Participate in internal, external, client, and regulatory audits as a project quality representative; support response development and closure of project-related observations.
• Perform other duties and projects as assigned, with flexibility to support additional quality system areas.
• Review QMS documentation against applicable regulations for international compliance.
• Remain up to date with applicable regulations to communicate changing requirements to Management.
• Help identify opportunities for process improvement related compliance and inspection readiness.
• Collaborate with cross-functional teams to collect documentation and support compliance activities.
• Perform other duties and projects as assigned and ability to be flexible in supporting various quality system areas.

Required Skills

• Demonstrated project-management experience, including the ability to organize workstreams, manage timelines and dependencies, track deliverables, and elevate risks.
• Client-facing and audit-facing experience, with the ability to communicate quality requirements and project status clearly and professionally.
• Strong written and verbal communication skills and the ability to work effectively with stakeholders at different levels.
• Self-motivated, flexible, detail-oriented, and able to work with minimal supervision.
• Willingness to learn and apply applicable quality standards, regulations, and internal procedures.

Preferred Experience

• 1-3+ years of QA/QMS experience in a medical device, IVD, or other FDA-regulated environment.
• Experience supporting product development, design controls, design transfer, verification/validation, or commercialization activities.
• Experience supporting internal audits, external audits, client audits, and/or regulatory inspections.
• Experience in a molecular testing laboratory or with laboratory-developed tests (LDTs).
• Familiarity with applicable FDA regulations and quality standards for medical devices and IVDs.

Chicago/National: $55,000-$75,000 The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience.

Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Tempus was founded in August of 2015 by Eric Lefkofsky, after his wife was diagnosed with Breast Cancer. Shortly after he founded the company in an effort to bring the power of technology and artificial intelligence to cancer care, he convinced Ryan Fukushima to join as the company's first employee. Ryan and Eric began assembling a world class team, focused on building the first version of a platform capable of ingesting real world healthcare data in an effort to personalize diagnostics. We built the platform for oncology and have expanded it to neuropsychiatry, cardiology, infectious disease (through COVID), and radiology. Despite our rapid growth, our mission remains the same-to help make sure patients are on the right drug at the right time, so they can live longer and healthier lives.

We're looking for people who can change the world. Who question the status quo and don't shy away from tough problems. For the builders who are never done building and the learners who are never done learning.

We're looking for passionate people with undying curiosity. Those who want to attack one of the most challenging problems mankind has ever faced. Head on.