EPM & Oracle Applications Engineer - Support & Upgrades

The Hackett Group; Florida; Vor Ort; USD 70.000 - 100.000; Vollzeit

Zusammenfassung

A consulting firm based in the United States is seeking a professional to provide support for customers and maintain applications. The role involves investigating and resolving Oracle software issues, performing upgrades, and offering technical guidance. You will coordinate with various stakeholders on projects and help share knowledge and provide training within the team.

Aufgaben

• Investigation and resolution of software problems.
• Troubleshooting and tuning Oracle software.
• Perform software upgrades and installations.

Tools

Oracle EPM

HFM

Planning

Essbase

FDMEE

OBBIEE

ODI

Unix

MS Windows

Jobbeschreibung

Provide support to customers and internal environments, maintaining products and applications. Solving any incidents or problems, analyzing and applying any requested changes, and working on any service request that may arise. Be a referent within the support team and provide technical guidance. Be able to undertake projects in coordination with customer, PM and Supervisor.

Responsibilities
Investigation and resolution of problems, troubleshooting and tuning of specific Oracle software (e.g. Oracle EPM, HFM, Planning, Essbase, FDMEE, OBBIEE, ODI) and OS (e.g. Unix based, and MS Windows). Software upgrades and installations. Best practices recommendations, and applications’ migrations. Knowledge Sharing and provide trainings within the team.