Epicor Eclipse ERP Admin

Granite City Electric Supply Co., Inc; Methuen (MA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401K match

Profit sharing

Health benefits with telehealth

Wellness reimbursement

Employee assistance program

Referral incentives

Job summary

Granite City Electric Supply is seeking an experienced Epicor Eclipse ERP Administrator to lead the development, implementation, and optimization of the Eclipse ERP system. You will support end users daily and align Eclipse with CRM, eCommerce, WMS, and Payables to drive efficiency.

The role requires 3+ years in ERP administration and strong writing/communication skills. You will collaborate with IT and business teams to design, implement, and maintain Eclipse modules and integrations, ensuring

Qualifications

• 3+ years of experience with ERP administration.
• Understanding of Eclipse file structure and reporting.
• Experience with supporting Epicore Eclipse companion products (preferred).
• Strong writing and communication skills.

Responsibilities

• Provide day‑to‑day technical support and troubleshooting for end‑users, ensuring effective utilization of Eclipse and adherence to best practices.
• Collaborate with key stakeholders, department leads, and IT teams to understand the organization's strategic priorities and assist with the development and execution of Eclipse strategy.
• Evaluate Eclipse and identify areas for improvement, customization, and/or integration to meet the organization's evolving needs.
• Lead and evaluate the full lifecycle of Eclipse projects, from requirements gathering and system design to implementation, testing, and ongoing support.
• Design and configure Eclipse modules, workflows, and interfaces based on business requirements.
• Create and update documentation related to the ERP, business processes, and companion products/3rd Party Integrations.
• Collaborate with cross‑functional teams to understand business processes and integrate Eclipse with other business applications (e.g. CRM, eCommerce, WMS, and Payables).
• Provide ongoing maintenance and analysis to assure optimal performance and sustainability of Eclipse.
• Provide general end‑user IT support and training as needed.

Skills

ERP administration

Eclipse file structure

Epicor Eclipse companion products

Strong writing and communication

Job description

Granite City Electric Supply is the area's premier electrical distributor serving electrical contractors as well as residential, commercial and industrial customers for over 100 years. With over 30 branches covering Massachusetts, New York, Rhode Island, New Hampshire, Vermont and Connecticut, we are the largest regional independent electrical supply company and the official distributor of electrical supplies to the Boston Red Sox.

In addition to standard benefits, Granite City offers a company 401K match and profit sharing, competitive health benefits with telehealth, up to $450 in health & wellness reimbursement, employee assistance program and referral incentives.

Position Summary

The Epicor Eclipse ERP Administrator will play a crucial role in the development, implementation, and optimization of the Eclipse ERP system to support the strategic goals of the organization. This position requires a blend of technical expertise and strong business acumen to ensure effective utilization of the ERP system and its integration with other business applications.

Responsibilities

• Provide day‑to‑day technical support and troubleshooting for end‑users, ensuring effective utilization of Eclipse and adherence to best practices.
• Collaborate with key stakeholders, department leads, and IT teams to understand the organization's strategic priorities and assist with the development and execution of Eclipse strategy.
• Evaluate Eclipse and identify areas for improvement, customization, and/or integration to meet the organization's evolving needs.
• Lead and evaluate the full lifecycle of Eclipse projects, from requirements gathering and system design to implementation, testing, and ongoing support.
• Design and configure Eclipse modules, workflows, and interfaces based on business requirements.
• Create and update documentation related to the ERP, business processes, and companion products/3rd Party Integrations.
• Collaborate with cross‑functional teams to understand business processes and integrate Eclipse with other business applications (e.g. CRM, eCommerce, WMS, and Payables).
• Provide ongoing maintenance and analysis to assure optimal performance and sustainability of Eclipse.
• Provide general end‑user IT support and training as needed.

Requirements

• 3+ years of experience with ERP administration.
• Understanding of Eclipse file structure and reporting (strongly preferred).
• Experience with supporting Epicore Eclipse companion products (preferred).
• Strong writing and communication skills.

Nice-to-Haves

• Business Analysis skills to analyze processes and requirements.
• Strategic Thinking to align ERP with long‑term goals.
• Project Management proficiency to plan and execute ERP projects.
• Change Management knowledge for managing organizational change.
• Excellent Communication and Collaboration skills.
• Strong Problem‑Solving abilities to troubleshoot and optimize performance.
• Business Process Improvement skills to identify opportunities for streamlining.

We are an equal opportunity employer. Disabled/Veterans.

Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

This employer uses E‑Verify.