Epicor CMS ERP Analyst — Manufacturing SME

CMK Resources, Inc.; Sterling Heights (MI); Presencial; USD 85.000 - 120.000; Jornada completa

Descripción de la vacante

CMK Resources, Inc. is seeking an experienced ERP Business Analyst to support Epicor CMS (Solarsoft iVP) in a manufacturing environment.

You will work closely with business users to understand requirements, troubleshoot issues, and drive ERP process improvements, while helping to train and transfer knowledge. This role focuses on Epicor CMS application expertise rather than IBM infrastructure; you will collaborate with internal teams and external partners, and help maintain CMS documentation and

Formación

• Hands-on Epicor CMS (Solarsoft iVP) expertise.

Responsabilidades

• Provide day-to-day functional and technical support for Epicor CMS (Solarsoft iVP).
• Serve as a key subject matter expert for CMS functionality, configuration, troubleshooting, and business processes.
• Support the transition and ongoing operation of CMS within a hosted environment.
• Investigate and resolve second-level ERP and application support issues.
• Partner directly with business users to understand requirements, troubleshoot issues, and identify system improvements.
• Train and support users on Epicor CMS functionality and best practices.
• Support manufacturing, materials, inventory, accounting, and related business processes within CMS.
• Perform application testing, configuration, and implementation of system changes.
• Develop and maintain reports and system queries as needed.
• Support EDI processes and customer and supplier integrations.
• Maintain ERP documentation, procedures, and internal knowledge.
• Collaborate with internal teams, external vendors, and hosting partners to resolve CMS-related issues.
• Assist with knowledge transfer and provide guidance and training to other members of the team.

Conocimientos

Epicor CMS (Solarsoft iVP)

ERP troubleshooting

Business process analysis

User training / SME

Analytical thinking

Communication

Herramientas

IBM AS/400 / iSeries / IBM i

CMS testing & configuration

SQL

Descripción del empleo

CMK Resources, Inc. is seeking an experienced ERP Business Analyst to support Epicor CMS (Solarsoft iVP) in a manufacturing environment.

You will work closely with business users to understand requirements, troubleshoot issues, and drive ERP process improvements, while helping to train and transfer knowledge. This role focuses on Epicor CMS application expertise rather than IBM infrastructure; you will collaborate with internal teams and external partners, and help maintain CMS documentation and