EPIC UTILITY

PENN Entertainment, Inc.; Mississippi; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

PENN Entertainment, Inc. in Mississippi is hiring a friendly, detail-oriented server to greet guests, clear and reset tables, and support servers to deliver timely service in a fast-paced venue.

The role emphasizes excellent customer service, strong English communication, and the ability to work flexible shifts including nights, weekends, and holidays. Competitive benefits begin day one and a performance-based bonus.

Qualifications

• Must have excellent customer service and communication skills.
• Ability to read, write, and speak English clearly.
• Wlexible, team-oriented approach to service.

Responsibilities

• Clear all tables and reset them for new seating.
• Ensure tables are ready for guests on arrival.
• Greet guests at newly seated tables and assist servers.
• Deliver bread, water, and utensils and support service at tables.
• Restock and clean assigned station at shift end per health standards.
• Attend pre-shift meetings and maintain consistent attendance.
• Collaborate with servers, hosts, supervisors, and kitchen staff.
• Declare tips through time and attendance system at end of shift.

Skills

Customer service

English proficiency

Education

High school diploma or equivalent

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.

Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position.

Paid time off is earned according to the local policy and increases with the length of employment.

• day-one medical coverage
• 401(k) matching
• annual performance bonus

Responsibilities

• Responsible for clearing all table and resetting them for new seating in accordance with venue standards
• Ensure each table is ready for guests arrival in accordance with venue standards
• Responsible for approaching newly seated guests, serving bread, butter, water, etc. in a timely and pleasant manner working with servers to expedite service at all tables
• Perform service duties for servers by picking up their orders when ready in the kitchen and delivering them - Monitor tables to assess guests’ needs and anticipate and respond to guest requests when meal had been completed keeping table clear to provide a clean, neat, eating area
• Restock and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards
• Attendance at pre-shift meetings
• Responsible for maintaining a regular and consistent attendance record
• Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation
• Declare tips through time and attendance system at the end of each shift

Requirements

• Must be 21 years of age - High school diploma or equivalent
• Read, write legibly, understand and speak English
• Excellent customer service/communication skillsAvailable to work required schedule which may include nights, weekends, holidays and overtime as needed
• Must meet professional appearance standards as prescribed by company policy
• Must be able to respond to visual and oral cues
• Able to work in constricting areas
• Able to tolerate second-hand smoke, noise, bright lights
• Able to work at a fast pace in often crowded/noisy environment
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces