Epic Training Scheduler

The Denzel Group; Philadelphia (Philadelphia County); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking an Epic Training Coordinator for a 100% remote contract position. The role involves scheduling training sessions, managing requests, and collaborating with various departments to ensure compliance and effective training delivery.

Responsibilities

• Schedule Epic training sessions for clinical departments.
• Manage high-volume scheduling requests and complex scenarios.
• Collaborate with training vendors and clinical leadership.

Job description

Direct message the job poster from The Denzel Group

We have an urgent need for an Epic Training Coordinator for a 100% remote contract position.

Responsibilities:

1. Schedule Epic training sessions for physicians, NPs, and residents across clinical departments, ensuring alignment with onboarding timelines and departmental needs.
2. Manage and prioritize high-volume scheduling requests, including complex scenarios and tickets such as rotating residents and Resident Rush periods.
3. Collaborate with training vendors, coordinators, and clinical leadership to confirm training needs, dates, and participant availability.
4. Monitor and update training calendars and rosters in coordination with Epic credentialed trainers and subject matter experts.
5. Track and communicate scheduling of Epic training confirmations, reminders, and attendance follow-ups to all scheduled learners using dashboards in Service Now.
6. Maintain detailed documentation and records of Epic training assignments and completions for compliance and audit purposes within Workday LMS and SNOW.
7. Partner with Security, HR, and IT, in conjunction with the LMS Coordinator, to ensure learners receive appropriate system access upon training completion.
8. Support the LMS Coordinator with course assignments, enrollment, reporting, and troubleshooting within the LMS.
9. Respond promptly and professionally to inquiries related to training schedules and Epic access.

Seniority level

• Associate

Employment type

• Contract

Job function

• Information Technology

Industries

• Hospitals and Health Care